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Workspace Experience Manager
Newmark
Manage daily HQ operations, hospitality, and employee experience at Newmark.
11d ago
$70,000 - $75,000
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Dallas, TX
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Real Estate Advisory
Property Management
Investment Sales
Valuation & Advisory
Capital Markets
Leasing
Corporate Services
Tenant Representation
Sector Specialisms
Flex Space
Healthcare
Life Science
Technology & Innovation
Industrial & Logistics
Retail
Office
Multifamily
Role
What you would be doing
event planning
budget management
ticketing
it support
office moves
mail management
- Customize services to each location’s culture and context: adapting tone, offerings, and ambiance accordingly.
- Lead planning and execution of internal/external events and activations, including managing budgets, sourcing food and beverage, maintaining catering relationships, and coordinating setup, and logistics.
- Manage HQ protocols, including guest check-in, employee access cards, service requests, and freight elevator bookings.
- Greet and direct all guests and visitors with warmth and professionalism, delivering a polished, hotel-style welcome.
- Act as a brand ambassador for Knotel, promoting our workplace services through thoughtful, high-touch experiences.
- Anticipate and personalize support; like a concierge, offer assistance with everything from local recommendations to last-minute requests.
- Use feedback and data to continually evolve offerings and tailor the workspace experience to employee needs.
- Track and resolve building related issues through Freshdesk or similar platforms with efficiency and care.
- Elevate day-to-day operations by proactively stocking goods and adding thoughtful hospitality touches that enhance the work environment.
- Collaborate with the porter team and ensure cleanliness, organization, and supply levels across all shared spaces.
- Curate social moments that foster community; pop-up coffee bars, wellness breaks, or casual mixers.
- Partner with the Business Operations team to support internal office moves and lead related employee communication.
- Partner with IT to support office tech, troubleshoot hardware, and ensure a seamless user experience.
- Manage mailing, shipping, and package distribution with attention to detail and service excellence.
What you bring
ms office
digital tools
time management
problem solving
1-2 years
communication
- Knowledge of office management facilities responsibilities, systems and procedures
- Strong time management skills and the proven ability to multi-task and prioritize work
- Excellent written and verbal communication skills
- Attention to detail and solid problem solving skills
- 1-2 years in an office management position
- Technically savvy with the ability to learn and work across various digital tools, platforms, and workplace systems.
- Strong organizational and planning skills
- Proficient in MS Office
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Training + DevelopmentInformation not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded 1929
Year Established
The company has grown to be a global leader in commercial real estate services, with a strong legacy built over nearly a century.
- Offers a comprehensive suite of services including leasing, capital markets, property management, and advisory.
- _INVOLVED_ in significant projects across various sectors such as commercial, residential, industrial, and retail.
- سابق Opera specialized in complex transactions, capital structuring, and operational strategies.
- _INVOLVED_ advisory services are widely recognized for providing deep market insights and tailored solutions.
- INVOLVED_ in handling diverse, high-stakes real estate challenges, from urban developments to large-scale industrial projects.
- Client-focused innovation
- Integrity and transparency
- Collaboration and teamwork
- Commitment to excellence
- Entrepreneurial spirit
- Diversity of thought
- Accountability and results-driven
2040
Net Zero Emissions Target
Aiming to achieve net zero emissions by a specific year, demonstrating a commitment to reducing environmental impact.
- Prioritizing green building certifications and sustainable practices
- Implementing energy efficiency measures across properties
- Promoting renewable energy and sustainable construction practices
- Tracking and reducing carbon footprint
- Developing diverse talent pipelines
- Ensuring equitable opportunities for career advancement
- Gender diversity initiatives with a focus on leadership roles
- Increasing representation of women and minorities in management positions
- Regular training and programs to foster an inclusive culture
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