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Business Services Administrator
Colliers Project Leaders | Canada
Admin & office operations lead for Ottawa office, bilingual support, finance, events, facilities.
9d ago
Intermediate (4-7 years), Experienced (8-12 years), Expert & Leadership (13+ years)
Full Time
Ottawa, Ontario, Canada
Office Full-Time
Company Size
500 Employees
Service Specialisms
Project Management
Infrastructure Advisory
Construction Solutions
Integrated Project Delivery (IPD) & Lean
Furniture, Equipment Planning & Move Readiness
Sector Specialisms
Education
Culture & Recreation
Federal
Transit
Energy
Healthcare
Water/Wastewater
Role
What you would be doing
facility management
vendor liaison
event planning
financial reconciliation
onboarding coordination
safety compliance
- Liaise with landlords and external service providers as needed.
- Ensure tasks are managed with accuracy, urgency, and attention to detail while meeting competing deadlines.
- Serve as the first point of escalation for facility-related issues and emergencies.
- Take ownership of office facilities, including maintenance, security, and common areas.
- Support leadership with scheduling, reporting, and coordination of priorities.
- Lead the planning and execution of meetings, events, and conferences, both on- and off-site.
- Take ownership of office operations, proactively identifying challenges and implementing solutions.
- Reconcile corporate credit cards and support financial processes.
- Oversee office operations, ensuring an organized and efficient work environment.
- Drive office culture and engagement by organizing staff events, team-building activities, and CSR initiatives.
- Provide bilingual support (English/French) across a variety of functions to strengthen communication and engagement across our teams.
- Act as the primary point of contact for vendors, suppliers, and service providers.
- Apply document retention policies and ensure compliance with company standards.
- Participate in Health and Safety Committee meetings and coordinate compliance activities, including training and inspections.
- Manage onboarding/offboarding of employees and consultants, including IT and facilities requirements.
- Serve as the go-to resource for the Ottawa office, providing strategic and operational administrative support.
- Coordinate registrations, sponsorships, and trade show participation.
What you bring
bilingual
3-5 yrs
judgment
diplomacy
problem solving
organizational
- Ability to exercise good judgment, tact, and diplomacy in a professional setting.
- High degree of ownership, accountability, and professionalism.
- Exercise strong judgment and diplomacy when working with leadership, employees, and external stakeholders.
- 3–5 years of experience in an administrative or office management role, ideally supporting senior leaders.
- A comprehensive onboarding experience
- Strong organizational, interpersonal, and communication skills with a proven ability to manage competing priorities.
- Demonstrated ability to problem-solve, take initiative, and exercise sound judgment.
- Bilingual proficiency in English and French (written and verbal) is required.
- A paid volunteer day
- Significant professional development, training, and a mentorship program
- A flexible work environment
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- applicants will undergo formal background and reference checks before hiring.
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Company
Overview
30+ years
Experience
Proven track record of delivering high-value projects across multiple industries.
- Delivers complex and high-value projects with a focus on quality and performance.
- Offers tailored solutions across sectors including industrial, residential, and commercial.
- Manages projects from inception to completion with a comprehensive approach.
- Provides large-scale infrastructure developments, commercial buildings, and residential complexes.
- Focus on cost control, schedule management, and risk mitigation for client success.
- Showcases excellence in energy, industrial, and commercial sectors.
- Adapts to unique project needs with a flexible and dynamic approach.
- We are client-focused.
- We embrace innovation and technology.
- We work with integrity and honesty.
- We value collaboration and teamwork.
- We foster a culture of respect and accountability.
- We prioritize safety and quality in everything we do.
- We support professional development and growth.
2050 Target
Net Zero Emissions Goal
Committed to achieving net zero carbon emissions by a specific future date.
- Integrates sustainability into all aspects of project delivery.
- Focuses on reducing environmental impacts through energy-efficient building designs and practices.
- Considers sustainability and environmental performance in project decision-making.
- Assists clients in achieving LEED certifications and other sustainability-focused goals.
- Promotes an inclusive and diverse workplace.
- Focuses on creating equitable opportunities for all employees.
- Women represent a significant portion of the leadership team.
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