Customer Service Representative at Real Floors in Denver, CO | USD20-23 | Kablio

Role

Description

data entry

order processing

customer support

billing management

payroll entry

dept coordination

Maintain accurate records, ensuring all order details, billing, and payroll data are correctly entered.
Provide clear and helpful solutions to customer inquiries and direct them as needed.
Coordinate with internal departments to resolve any issues related to orders and installations.
Process and manage incoming customer orders via phone, email, and our online portal.

Requirements

google suite

customer service

problem solving

communication

computer skills

bilingual

Experience with Gmail, Google Docs, Sheets, and Shared Drive is a plus.
Detail-oriented with excellent organizational skills and a proactive approach to problem-solving.
Professional communication skills, both verbal and written, with a focus on customer satisfaction.
2+ years of customer service experience, preferably over the phone.
Strong computer skills, with the ability to learn new systems quickly.
Bilingual fluency in English/Spanish is not required but is a plus.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2000

Year Established

The company was founded in 2000, marking the beginning of its journey as a leader in the flooring industry.

Specializes in providing high-quality flooring solutions, including hardwood, carpet, vinyl, and tile products.
Partners with top manufacturers to ensure a wide variety of stylish and durable flooring options.
Operates in a dynamic market, meeting the needs of both large-scale commercial clients and homeowners seeking personalized solutions.
Successfully executes projects across the United States, working on high-profile residential buildings, office spaces, and retail environments.
Offers seamless installation services, ensuring customer satisfaction with every project.
Delivers tailored flooring solutions and provides expert advice to clients.
Continues to grow, expanding its presence in the flooring industry and positioning itself as a trusted partner in both new builds and renovations.

Culture + Values

Customer satisfaction is our top priority.
We are committed to providing high-quality products and services.
Integrity is at the heart of everything we do.
We strive for continuous improvement in all areas of our business.
Our employees are our most valuable asset, and we invest in their success.
We promote a positive and collaborative work environment.
We are passionate about delivering innovative solutions.

Environment + Sustainability

2050

Net-Zero Commitment

Target for achieving net-zero carbon emissions across operations.

Committed to sustainability in products and operations.
Focus on using environmentally responsible materials and manufacturing processes.
Recycling programs help reduce waste in the flooring industry.
Reduce environmental footprint through energy-efficient practices.

Inclusion & Diversity

Initiatives have been implemented to promote diversity in hiring and leadership roles.
Gender diversity is a key focus, with women in leadership positions growing year over year.
Equal opportunities for career advancement are provided regardless of background.

Articles

Submit a Request (Help Center)

Austin Portfolio – Real Floors

AAGO Profile – Company Overview

Company

Overview

2000

Year Established

The company was founded in 2000, marking the beginning of its journey as a leader in the flooring industry.

Specializes in providing high-quality flooring solutions, including hardwood, carpet, vinyl, and tile products.
Partners with top manufacturers to ensure a wide variety of stylish and durable flooring options.
Operates in a dynamic market, meeting the needs of both large-scale commercial clients and homeowners seeking personalized solutions.
Successfully executes projects across the United States, working on high-profile residential buildings, office spaces, and retail environments.
Offers seamless installation services, ensuring customer satisfaction with every project.
Delivers tailored flooring solutions and provides expert advice to clients.
Continues to grow, expanding its presence in the flooring industry and positioning itself as a trusted partner in both new builds and renovations.

Culture + Values

Customer satisfaction is our top priority.
We are committed to providing high-quality products and services.
Integrity is at the heart of everything we do.
We strive for continuous improvement in all areas of our business.
Our employees are our most valuable asset, and we invest in their success.
We promote a positive and collaborative work environment.
We are passionate about delivering innovative solutions.

Environment + Sustainability

2050

Net-Zero Commitment

Target for achieving net-zero carbon emissions across operations.

Committed to sustainability in products and operations.
Focus on using environmentally responsible materials and manufacturing processes.
Recycling programs help reduce waste in the flooring industry.
Reduce environmental footprint through energy-efficient practices.

Inclusion & Diversity

Initiatives have been implemented to promote diversity in hiring and leadership roles.
Gender diversity is a key focus, with women in leadership positions growing year over year.
Equal opportunities for career advancement are provided regardless of background.

Articles

Submit a Request (Help Center)

Austin Portfolio – Real Floors

AAGO Profile – Company Overview