IS Help Desk Intern at Trimble Inc. in Dayton, OH | USD20-26 | Kablio

Role

Description

hardware repair

software troubleshoot

help desk

equipment setup

inventory management

data confidentiality

Troubleshoot and repair computer hardware.
Support walk up requests for technical support.
Troubleshoot software issues and help end-users regain productivity.
Handles confidential and sensitive information and records with a high degree of discretion, diligence and good judgment.
Support help desk requests from the ticketing system and manage the lifecycle of the request to resolution.
Assist with organizing equipment inventory.
Learn the aspects of information systems and technology services.
Assist with recycling equipment inventory.
Setup and configure new computer equipment.

Requirements

windows

android

troubleshooting

computer science

teamwork

professionalism

Professionalism and strong work ethic.
Basic proficiency working with Dell workstations and laptops, Android & Apple mobile devices, Windows 10/11, and mainstream applications.
Must have a general understanding and working knowledge of mainstream computer operating systems, hardware, and software.
Learn how to work and be effective in a team environment.
Learn how to communicate well with various employees from around the world.
Oral and written communication skills in English.
A rising Sophomore, Junior, or Senior at an accredited college or university studying Computer Information Systems, Computer Science, or a related field.
Consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
Must be able to work cohesively and collaborate in a team environment.
Remains open to others’ ideas, and exhibits willingness to try new things.
Learn how to troubleshoot computer problems effectively in conjunction with other IS staff from various teams.
Hands on learning experience in the technology arena.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

visa sponsorship is not available; applicants must already have us work authorization.

Security clearance

Information not given or found

Company

Overview

Founded in 1978

Company Established

Trimble's origins as a provider of high-precision positioning solutions for the GPS market.

Offers integrated solutions across construction, agriculture, and transportation.
Cutting-edge technology streamlines workflows and improves efficiency.
Provides both hardware and software solutions, focusing on automation, geospatial data, and real-time analytics.
Notable projects include smart city infrastructure, autonomous vehicles, and precision farming systems.
Played a key role in developing GPS technology and transforming resource management.
Solutions help achieve higher productivity, safety, and sustainability.

Culture + Values

Create a welcoming environment where everyone can be themselves and grow together.
Encourage intentional growth and humility.
Foster innovation through curiosity and problem-solving.

Environment + Sustainability

1.5°C Alignment

Science-Based Targets

Approved SBTi in 2022 to limit global warming to 1.5 degrees Celsius, in line with the Paris Agreement.

50% Reduction

Scope 1 & 2 Emissions

Target to reduce absolute Scope 1 and 2 greenhouse gas emissions by 50% from a 2019 baseline by 2030.

50% Reduction

Scope 3 Emissions

Aim to cut absolute Scope 3 greenhouse gas emissions by 50% from 2019 levels by 2030, covering fuel, energy, and transportation activities.

100% Renewables

Electricity Source

Commitment to sourcing 100% of electricity from renewable sources annually by 2025.

Operate LEED-gold & silver-certified buildings (Westminster, Colorado) and BREEAM-certified offices (Espoo, Finland) featuring solar panels, rainwater harvesting, EV charging, and heat-pump systems.

Inclusion & Diversity

30%

Female Representation

Percentage of employees globally who are female.

35%

Diverse Hiring

Percentage of new hires in the US in 2022 that were BIPOC.

327 Internship Diversity

Number of interns hired globally in 2023, with over half being women or people of color.

$880K

DEI Philanthropy

Invested in diversity, equity, and inclusion-related initiatives since 2021, toward a $1 million goal by 2025.

Female representation increased by 2.5 percentage points since 2019.

Articles

Trimble Careers — sales engineering & presales roles advice

Experiences with Trimble Business Center (grading & paving)

Rant on Trimble repair costs and right-to-repair issues

Critique of SketchUp subscription model under Trimble

Trimble hiring software developer (June 2024)

Role

Description

hardware repair

software troubleshoot

help desk

equipment setup

inventory management

data confidentiality

Troubleshoot and repair computer hardware.
Support walk up requests for technical support.
Troubleshoot software issues and help end-users regain productivity.
Handles confidential and sensitive information and records with a high degree of discretion, diligence and good judgment.
Support help desk requests from the ticketing system and manage the lifecycle of the request to resolution.
Assist with organizing equipment inventory.
Learn the aspects of information systems and technology services.
Assist with recycling equipment inventory.
Setup and configure new computer equipment.

Requirements

windows

android

troubleshooting

computer science

teamwork

professionalism

Professionalism and strong work ethic.
Basic proficiency working with Dell workstations and laptops, Android & Apple mobile devices, Windows 10/11, and mainstream applications.
Must have a general understanding and working knowledge of mainstream computer operating systems, hardware, and software.
Learn how to work and be effective in a team environment.
Learn how to communicate well with various employees from around the world.
Oral and written communication skills in English.
A rising Sophomore, Junior, or Senior at an accredited college or university studying Computer Information Systems, Computer Science, or a related field.
Consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
Must be able to work cohesively and collaborate in a team environment.
Remains open to others’ ideas, and exhibits willingness to try new things.
Learn how to troubleshoot computer problems effectively in conjunction with other IS staff from various teams.
Hands on learning experience in the technology arena.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

visa sponsorship is not available; applicants must already have us work authorization.

Security clearance

Information not given or found

Company

Overview

Founded in 1978

Company Established

Trimble's origins as a provider of high-precision positioning solutions for the GPS market.

Offers integrated solutions across construction, agriculture, and transportation.
Cutting-edge technology streamlines workflows and improves efficiency.
Provides both hardware and software solutions, focusing on automation, geospatial data, and real-time analytics.
Notable projects include smart city infrastructure, autonomous vehicles, and precision farming systems.
Played a key role in developing GPS technology and transforming resource management.
Solutions help achieve higher productivity, safety, and sustainability.

Culture + Values

Create a welcoming environment where everyone can be themselves and grow together.
Encourage intentional growth and humility.
Foster innovation through curiosity and problem-solving.

Environment + Sustainability

1.5°C Alignment

Science-Based Targets

Approved SBTi in 2022 to limit global warming to 1.5 degrees Celsius, in line with the Paris Agreement.

50% Reduction

Scope 1 & 2 Emissions

Target to reduce absolute Scope 1 and 2 greenhouse gas emissions by 50% from a 2019 baseline by 2030.

50% Reduction

Scope 3 Emissions

Aim to cut absolute Scope 3 greenhouse gas emissions by 50% from 2019 levels by 2030, covering fuel, energy, and transportation activities.

100% Renewables

Electricity Source

Commitment to sourcing 100% of electricity from renewable sources annually by 2025.

Operate LEED-gold & silver-certified buildings (Westminster, Colorado) and BREEAM-certified offices (Espoo, Finland) featuring solar panels, rainwater harvesting, EV charging, and heat-pump systems.