Drainage Performance Technician
United Utilities
Lead resolution of drainage network failures and improve performance
7 days ago ago
£38,462 - £38,462
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Rochdale, England, United Kingdom
Field
Company Size
6,035 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Project Management
Sector Specialisms
Water
Energy
Infrastructure
Utilities
Industrial
Residential
Commercial
Buildings
Role
What you would be doing
maintenance planning
performance trends
network visibility
incident investigation
data accuracy
stakeholder engagement
- Support maintenance and investment planning by developing and reviewing maintenance schedules, identifying investment needs, and raising serviceability works and Very Small Projects (VSPs).
- Provide technical support and insight by identifying performance trends, supporting delivery teams, contributing to event reports, and embracing new technologies to enhance network visibility.
- Engage with stakeholders and customers by drafting responses to MPs and councillors, managing escalated complaints, attending appointments, and improving customer satisfaction.
- Ensure compliance and data accuracy by adhering to health, safety, and environmental policies, maintaining accurate asset and regulatory records, and supporting Environment Agency protocol.
- Lead proactive network management by identifying repeat incidents, investigating root causes, and implementing interventions to prevent future failures, while supporting the Drainage Performance Engineer as needed.
What you bring
drainage
problem solving
regulatory
reporting
it systems
customer service
- Extensive knowledge and experience of day-to-day drainage system and associated maintenance techniques.
- Good problem-solving skills.
- Excellent wastewater regulatory understanding.
- Reporting and presentation skills (both oral and written)
- Good understanding of IT systems and their capabilities.
- Ability to interface with customers and provide excellent customer service.
- Excellent communication and interpersonal skills.
- Excellent time management and organisational skills - able to work to deadlines and achieve personal objectives.
- Enhanced parental leave schemes
- MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
- Employee Assistance Plan
- A comprehensive healthcare plan through our company-funded scheme
- Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
- Salary Finance
- EVolve Car Scheme
- Mental health first aiders
- A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
- Deals and discounts
- A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
- Wealth at Work courses
- MORE Choices flexible benefits
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- this role may not be eligible for the visa sponsorship.
Information not given or found
People also searched
Hydraulic Engineer Jobs in Rochdale United KingdomCivil Engineering Technician Jobs in Rochdale United KingdomEnvironmental Engineering Technician Jobs in Rochdale United KingdomCivil Technologist Jobs in Rochdale United KingdomDrainage Engineer Jobs in Rochdale United KingdomWater Technician Jobs in Rochdale United KingdomHydraulic Engineer Jobs in Salford United KingdomCivil Engineering Technician Jobs in Salford United Kingdom
Company
Overview
Founded 1995
Year Established
Resulting from the merger of North West Water and NORWEB.
7+ Million People
Population Served
Provides essential water and sewage services across the region.
£1.9B Revenue
Annual Revenue
Demonstrates strong financial health and operational efficiency.
30+ Facilities
Renewable Energy Plants
Generating power from sewage sludge, contributing to sustainability goals.
- It operates across North West England, supplying drinking water and treating sewage.
- The company manages vast infrastructure, including thousands of kilometers of pipelines and nearly 600 treatment works.
- Typical projects include reservoir management, leak detection, and wastewater upgrades.
- Specializing in water and wastewater services, infrastructure upkeep, and renewable energy generation.
- We put people first.
- We care about the environment.
- We work together, share knowledge and support each other.
- We are committed to making things better for everyone.
- We act with integrity and are accountable for our actions.
- We deliver what we promise.
50% by 2025
Carbon Emission Reduction
Aims to reduce carbon emissions by 50% by 2025 as part of broader sustainability goals.
15% by 2025
Water Leakage Reduction
Committed to reducing water leakage by 15% by 2025 to improve water resource efficiency.
£1.6B over 5 years
Environmental Investment
Investing £1.6 billion in environmental improvements over five years to support sustainability initiatives.
90% Sustainably Sourced
Sustainable Supply Chain
Ensuring 90% of materials are sourced sustainably to promote ethical and environmental practices.
- Restoring habitats across the region with a focus on biodiversity.
40% Women
Senior Leadership Gender Balance
Target for women representation in senior leadership roles by 2030.
50% Women
Entry-Level Gender Mix
Target for women representation in entry-level roles.
12% Minority
Board Members from Ethnic Minorities
Representation of ethnic minority backgrounds among board members.
- Launching mentoring programs for women and underrepresented groups.
- Active participation in industry diversity initiatives.
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio