Customer Support Solutions Lead Engineer

Description

• Engineering and maintenance tools, Cyber Security solutions and services
• Define engineering strategy, for the design of the system architecture regarding interfaces with the primary equipment, communication with IEDs and SCADA, arrangement and setting of the physical and logical communication network, redundancies of all the critical features, optimization of system functions for protection, control, maintenance, data modeling.
• Coaching and expertise development of the regional teams so that they can deliver innovative projects fitting with customer expectations.
• Design of solutions for Substation control, Protection and Monitoring for innovative projects, identification of the conformity of standard solutions with customer requirements, and of the possible specific developments and customization of SA product portfolio
• Differentiate GA offer and bring the most attractive offering to customer needs in term of total cost of ownership, flexibility (adaptability to electrical network operations and maintenance), performances, and life cycle management.
• Design of demonstrators (Proof of Concept) for qualification purpose, promotion, or within the execution of customer projects
• Audit the project basic and detailed design from regional teams on critical projects at global or regional level, audit of architectures, data bases, validation plans, ...
• Consolidation of application libraries with customer use cases and design templates to be shared with GA Sales, Tendering, Operations, and GA partners in the regions. They will include architectures with corresponding use cases, templates of design documents, data base templates for electrical and graphical data, …
• Site investigations, lead of taskforces on strategic projects

Requirements

• Very strong experience of leading technical project execution in grid automation portfolios
• Familiarity with product Quality metrics, MTBF, FMEA/HAZOP, cybersecurity, and functional safety.
• Applications of electrical network management.
• Distributed and digital control system DS Agile, including C264 BCU, aView HMI, ethernet switches, RTU platforms iBox, D20, D25, D400, G500…
• Demonstrated strategic awareness combined with tactical implementation capability.
• Proven mentoring and coaching abilities, demonstrated ability to motivate & inspire others.
• Strong experience with computer technology, protection and control system design, validation, commissioning, cyber security, communication protocols as IEC61850, IEC 103, Modbus, DNP3.0, TCP/IP, Ethernet
• Six sigma/lean
• Good knowledge of Power System and Substation Control & Protection Applications for Transmission, Generation, and Industry segments
• Strong analytical skills with ability to identify and explain critical issues.
• Excellent written/oral communication and interpersonal skills, customer focused.
• Must be able to handle multiple projects simultaneously within stringent time constraints, requires discretion and independent judgment, and the ability to maintain a good working relationship with all co-workers, stakeholders, and clients.
• Willingness and ability to travel 25% of the time. English (written/spoken) mandatory for the position.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance