Facility Manager

Description

• In partnership with finance and Regional Directors, responsible for the development of budgets (O&M, Transaction, capital projects and rent), and be able to support and explain approach to the client and the account team.
• Work in collaboration with BGIS Health Safety and Environment Teams for support and direction on key programs to emphasize Safety Culture
• Foster transparency and open dialogue to facilitate effective decision-making.
• With Support from the BGIS Strategic Sourcing and Vendor Management Leadership – follow BGIS Vendor Performance and Relationship Management Program protocols
• Manage vendor relationships to optimize service delivery and efficiency.
• Collaborate withPeople and Cultureto create career progression plans for staff and encourage their growth within the organization.
• Manages facilities with square footage between 500,000 and one million can be multiple properties
• Work with Account Governance Teams to maintain accurate records of work orders and associated costs.
• Foster open lines of communication with occupants to address their needs and concerns promptly.
• Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary.
• Attend key FMO Monthly Technical Support Sessions to stay help you with technical direction – stay abreast of industry best practices and emerging technologies to enhance facility efficiency.
• Prioritize and orchestrate the resolution of issues identified during inspections.
• Implement initiatives to enhance occupant satisfaction, comfort, and well-being.
• Elevate the overall occupant experience by creating a welcoming and productive environment.
• Assume financial responsibility for facility operations, including budget management.
• Identify cost-saving opportunities and develop strategies to maximize financial resources.
• Lead and instill a culture of safety and compliance throughout the building / region.
• Work in collaboration with BGIS teams in Janitorial, Project Management and Technical Services or any other areas where work is directly performed by BGIS to maximize efficiency and the best customer service in the buildings / portfolios
• Work in collaboration with the Asset Management Teamto provide input in key Capital Planning Process
• Identify and nurture leadership potential within the facility management team and provide mentorship and coaching to team members to help them advance in their careers.
• Work with Technical staff to provide expert guidance in the maintenance and repair of facility systems and equipment.
• Monitor work order progress and ensure tasks are completed within established timelines.
• Maintain a constant presence across the facility to oversee operations. Schedule will be determined based on building requirements and criticality
• Liaison with Client and Tenant on day-to-day facility management activities
• Provide timely updates on operational status, projects, and issue resolutions.
• Promote a culture of collaboration and positivity within the facility.
• Follow the BGIS structured Hazard Observation Inspection program to ensure compliance with safety and regulatory requirements.
• Establish and maintain relationships with vendors and service providers.
• Work together with these teams to ensure work is completed
• Leverage technology such as work order system, vendor monitoring tools, BAS and CMMS scheduling tools to deliver effectively service to clients.
• Supervise Team Members including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise Maintenance Team Leader (MTL) with a team of greater than ten (10) Team Members including Technicians, Tenant Service Coordinators, Property Service Coordinators, Service Delivery Managers etc
• Mentor staff in vendor management and the effective use of technology for vendor relationships.
• Prioritize and assign work orders based on urgency and impact on facility operations.
• Conduct site inspections to identify and address potential issues proactively.
• Follow and apply all Health and Safety and Emergency Response, aligned with both BGIS and Client expectations to ensure safety of all employees and building occupants.
• Meet annual targets as per contractual performance indicators.
• Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and issues by applying cursory knowledge of legislation related to these areas
• Provide guidance to team members on the effective use of technology for financial management and career progression.
• Streamline and manage work order processes to optimize efficiency.
• Oversee compliance with all relevant safety regulations and standards.
• Maintain clear and proactive communication channels with all stakeholders.
• Participate actively and encourage Team Member Recognition Program to provide recognition to BGIS Team Member for Great Work
• Ensure seamless operation of critical technical systems.
• Monitor and communicate vendor performance and compliance with contractual obligations.
• Work in collaboration with Central Work Order Management Team to ensure all work is being completed as outlined in the MSA
• Ensure proactive escalation processes for addressing facility-related challenges.
• As directed by BGIS Facility Management Office (FMO) - maintain complex preventative and corrective maintenance schedules; to ensure asset integrity and value of all building systems and architectural components.
• Assume responsibility for the technical aspects of facility operations
• Supervise Technical staff on site to ensure all complete is competed to technical standards
• Track and report on budget positive or negative trends performance regularly.

Requirements

• Excellent business management/development skills
• Strong analytical and problem solving skills
• Certified Property Manager through Institute of Real Estate Management
• Strong customer focus
• Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI)
• Excellent people management skills
• Excellent at planning and organising
• Strong technical knowledge
• Ability to multitask and meet strict deadlines under pressure
• Five to ten years’ experience in a property/facility management environment
• Self-starter, willing to learn, able to work independently
• Certified Facility Manager through International Facility Management Association (IFMA)
• Real Property Administrator through Building Owners and Managers Institute (BOMI)
• Strong computer skills
• Knowledge of building standards and requirements
• Superior communication and facilitation skills required to advise and influence the client
• Strong negotiation skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance