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Senior Product Analyst
Arcadis
Lead product analytics for B2B digital assets, defining OKRs, instrumentation, and insights.
9d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
India, Hyderabad, Gumidelli Towers | Hyderabad, Telangana, India
Office Full-Time
Company Size
36,000 Employees
Service Specialisms
Consulting
Engineering
Architecture
Project Management
Design
Technical Services
Construction Services
Urban Planning
Sector Specialisms
Infrastructure
Water
Environment
Buildings
Transport
Utilities
Role
What you would be doing
analytics tooling
health scoring
dashboarding
metrics tracking
product analytics
insight generation
- Act as a thought partner to the Data Director in shaping the long-term analytics strategy and mentoring future team members as the function grows.
- Establish and track OKRs, KPIs, and success metrics covering customer experience (cost to serve, feature adoption, churn risk, implementation success), product health (time to release, bug impact score, backlog velocity), and sales effectiveness.
- Drive the setup and continuous improvement of analytics tooling (e.g., PostHog, Pendo, Microsoft Fabric), ensuring scalability, governance, and alignment with enterprise data standards.
- Lead the creation of customer health scoring models and dashboards to proactively identify churn risks, upsell opportunities, and implementation success.
- Build the foundation for product analytics as a discipline within the team, creating reusable frameworks, best practices, and scalable processes for future hires.
- Partner with product managers, designers, engineers, and sales to generate actionable insights that influence product strategy, roadmap prioritization, and go-to-market decisions.
- Define and implement the product analytics strategy for EDA, a B2B Digital Product that supports clients in taking asset investment plans, including instrumentation, data collection, and insights generation across the customer and product lifecycle.
- Contribute to incident analysis and continuous optimization by monitoring adoption trends, release outcomes, and the impact of new features.
- Translate data into actionable insights for senior leadership, providing recommendations backed by quantitative evidence and storytelling.
- Support and coach future junior product analysts, helping them develop their skills and become the best product analysts possible.
What you bring
product analytics
power bi
sql
stakeholder mgmt
python
kpis
- Familiarity with customer success metrics, sales analytics, and experimentation frameworks.
- Experience working closely with product, engineering, and sales teams, with the ability to balance detail-oriented analysis and high-level storytelling.
- 7+ years of experience in product analytics, business intelligence, or digital product analysis, preferably in B2B SaaS context
- Strong proficiency with analytics platforms (e.g., PostHog, Pendo, Amplitude, Mixpanel) and enterprise data platforms (ideally Microsoft Fabric, OneLake and Power BI or comparable modern data stacks).
- Strong communication and stakeholder management skills, with the ability to operate effectively in a global environment.
- Demonstrated ability to turn complex data into clear, actionable insights that influence strategic decisions.
- Excellent proficiency in English, both written and spoken.
- Solid SQL skills and experience in data wrangling, visualisation, and dashboarding (in Power BI); Python or R skills are a plus.
- Proven expertise in defining and measuring product OKRs/KPIs, with hands-on experience in areas such as churn modelling, feature adoption, cost-to-serve, and product efficiency.
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Interview process
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Company
Overview
1888
Year Founded
The company was established in the Netherlands with a focus on reclaiming wetlands.
30+ Countries
Global Presence
Operates in over 30 countries worldwide, showcasing its extensive international reach.
€5B
2023 Revenue
Achieved €5 billion in gross revenues, reflecting strong financial performance and strategic growth.
- Evolved into a global design, engineering and consultancy powerhouse.
- Excels in major infrastructure, water management, urban building, transport and industrial manufacturing projects worldwide.
- Recent standout assignments include flood defences in New York, the Sydney Metro, and sustainable legacy planning for the Paris Olympics.
- Structured around core business areas—Places, Mobility, Resilience and Intelligence—backed by digital centres of excellence.
- Notable for blending data-driven tools with traditional consulting to optimise asset lifecycles and smart infrastructure.
- People First
- Collaboration
- Client Success
- Integrity
- Sustainability
Net-Zero by 2035
GHG Emissions Target
Commitment to achieving net-zero across the entire value chain.
70% Reduction
GHG Emissions Target
Aiming for a 70% reduction in absolute scope 1 and market-based scope 2 GHG emissions by 2026, measured from a 2019 baseline.
58% GHG Reduction
Emissions Progress
Achieved a 58% reduction in scope 1 and 2 GHG emissions by end-2023 compared to 2019 levels.
100% Renewable Energy
Energy Consumption
Purchases renewable electricity certificates to cover all office and work-from-home energy use.
- Transition of company fleet to EVs by 2030 (currently 26–35% by late 2024)
- 50% reduction in air travel emissions by 2025 (currently ~29%)
- 35% reduction in business travel emissions by 2025 (already at ~37%)
- Joined supply-chain emissions platform in 2023 to capture supplier scope 3 data
>40% Female Workforce
Gender Diversity Goal
Targets over 40% of workforce to be female by the end of 2026, reflecting a strong commitment to gender balance.
Top 25% eNPS
Employee Satisfaction Ranking
Aims to remain in the top 25% of the professional services sector for employee satisfaction, as measured by eNPS scores.
- Continues to develop people through Skills Powered Organisation and Energy Transition Academy
- GEC recruitment drive and increased focus on global roles to support diverse career paths
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