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Mail Clerk
Cushman & Wakefield
Provides mail, printing, facility, and AV support while delivering excellent service.
8d ago
$22 - $27
Entry-level, Junior (1-3 years)
Full Time
Boston, MA
Office Full-Time
Company Size
52,000 Employees
Service Specialisms
Advisory & Transaction Services
Capital Markets
Corporate Solutions
Facilities Management
Global Occupier Services
Investment Management
Project & Development Services
Valuation & Advisory
Sector Specialisms
Industrial
Logistics
Public Sector
Rail
Healthcare
Hospitality
Office
Investor
Role
What you would be doing
mail handling
print management
av support
inventory control
facilities monitoring
customer service
- Must assist in supporting all service lines in addition to primary role
- Support confidential document shredding in accordance with stated policy
- Arrange and maintain conference rooms for meetings, lunches, and various events
- Collect glass and dishware, load, wash and return items to designated floor locations
- Assist other OSA’s as needed to meet demand
- Keep inventory of all supplies in mail areas-includes USPS and accountable mail
- First level audio/visual equipment check prior to scheduled meeting time, utilize established checklist
- Monitor clean desk policy for compliance
- Process all outgoing USPS and accountable mail
- Stock vending machines with products as needed
- Cover reception desk as needed for both breaks and PTO coverage
- Prepare large volume print requests and finishing to colleague specifications
- Post client signage as requested in designated areas
- Clean out refrigerators and microwaves weekly or as needed
- Clean conference rooms following meetings
- Monitor office for facilities related issues such as lights outages, carpet stains, wall damage, etc. and report accordingly
- Assist and notify end users of mail and shipping protocols
- Order food for meetings as requested
- Arrange conference rooms as needed for meetings to include beverage and food set-ups
- Delivery and pick up USPS and accountable mail (Fed Ex, UPS, DHL, messenger and other incoming packages throughout floors to and from mailroom-Deliver print work as needed
- Distribute firm wide distributions as needed; desk drops
- Ensure correct process is followed when sending files off site or being stored electronically that is consistent with client policy
- Provide service, colleague support and 1st level maintenance for MFD’s
- Maintain inventory of all office supplies (general supplies, paper, toner, etc.)
- Clean and make ready workstations/offices for new hires
- Create, edit an update files in file tracking software, specifically File Trail
- Report issues with audio/visual equipment to ensure quick resolution
- Ensure pantries have adequate supplies and replenish as needed
- This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm. Engage at the appropriate level to support contracted service lines to include mail, print (MFD troubleshooting and maintenance), hospitality, facilities and audio/visual. Pick up and deliver copy jobs, faxes, and packages. Assume accountability for all support functions for assigned floor(s)
- Quality check all print work to ensure accuracy
- Maintain coffee and ice machines
- Audit and update mail lists as needed
- Prepare records for off-site warehouse storage following client established procedures and utilizing Iron Mountain connect system.
- Order vending machine supplies as needed
What you bring
mfds
computer
customer service
mail room
audio/visual
high school
- Use of high speed MFD’s (multi-function devices)
- Basic computer skills
- Exceptional customer service skills
- Basic Mail room Experience
- Exceptional organizational skills
- Copier/fax/FedEx/postage machine knowledge
- General knowledge of audio/visual equipment
- High school diploma or equivalent (GED)
- Able to lift 50-75 lbs.
- Exceptional verbal and written communication skills
- Ability to work independently with minimal supervision
- Ability to multi-task and prioritize
- Admirable punctuality/attendance record
- Good interpersonal skills
- Work overtime as needed to assist with special projects
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 1917
Year of establishment
The company was established in 1917, marking over a century of operation in the commercial real-estate services sector.
$9.5B in Revenue
Annual revenue generated in 2023
In 2023, the company generated over $9.5 billion in revenue, reflecting its significant presence in the global market.
$191B in Deals
Total transaction volume in 2023
The company facilitated over $191 billion in deals in 2023, showcasing its substantial influence in the real-estate market.
4.3B sq ft Managed
Global commercial space managed
The company manages over 4.3 billion square feet of commercial space worldwide, highlighting its extensive portfolio.
- With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight.
- Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management.
- The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare.
- A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.
- Driven – We celebrate determination. Our intrinsic motivation, proactiveness, and service attitude outperform expectations for our colleagues, clients, and communities.
- Resilient – We tackle challenges with grit. We navigate uncertainty with courage and adapt to deliver impactful outcomes.
- Inclusive – We value curiosity and collaboration. We seek out different perspectives, listen actively and turn feedback into solutions.
- Visionary – We foster forward thinking. Our continuous quest for improvement is guided by our desire to design a better future for our colleagues, clients and communities.
- Entrepreneurial – We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.
43% Drop
Emissions Reduction
Achieved a significant reduction in total Scope 1 & 2 emissions since 2019.
68% Reduction
Office Emissions Efficiency
Improved energy efficiency in offices, reducing emissions per thousand sq ft since 2019.
50% Target
GHG Emission Reduction
Committed to reducing absolute Scope 1 and 2 market-based GHG emissions by 2030.
100% Renewable
Corporate Electricity
Aiming to source all electricity for corporate offices from renewable sources by 2030.
- Science-based targets approved by SBTi to reach net zero emissions across the entire value chain by 2050.
- Partnering with clients to set science-based targets by 2025.
- 52% reduction in entire value chain emissions since 2019.
- Electrify vehicle fleet globally by 2035.
- Waste reduction and recycling programs implemented globally by end-2024.
- Single-use plastics eliminated from offices by end-2025.
1,400 Veterans Hired
Military & Veteran Program
The program has successfully integrated over 1,400 veterans into the workforce as part of its commitment to supporting military talent.
1,400+ Veterans
Veteran Employment Initiative
Over 1,400 veterans have been hired through the company's dedicated Military & Veteran Program, reflecting its strong commitment to military talent.
- Nine Employee Resource Groups active (e.g., Women’s Integrated Network, LGBTQ+ Integrated Network, Veterans, Parents & Caregivers Together).
- Employee Resource Groups contribute to measurable inclusion via professional development, community engagement, recruitment and cultural observances.
- Aiming to elevate women's representation—no specific percentage disclosed.
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