Quality & Standards Leader - Practice Pillar

Description

• Lead the development of QMS documents that support the firms Document Control Specialists through regular meetings.
• This includes the development and delivery of several multi-day Essential Skills Training workshops and virtual self-directed learning for the practice.
• Assist with internal independent Project Reviews of selected projects to identify conformance with established QMS procedures and practices.
• Maintain Key Performance Indicators (KPIs) for Project Executives, Project Managers, Project Professionals and Assistant Project Managers to address their performance in the areas of Quality, Team Relationships, Client Relationships, and Financial Performance.
• Manages access to online industry standards and codes.
• Lead the interview process for senior-level PDE positions when needed.
• This includes the online libraries of QMS documents, Design Documents, Presentations and links to other relevant websites and portal pages.
• Collaborate with other Directors, Market Vice Presidents and other leaders to ensure project management priorities are consistently communicated and implemented and that they are in alignment with the strategic plan of the firm.
• Maintain standard tools and exhibits that establish clear definitions and delineations of the roles and responsibilities for each role on a project.
• Coordinate with Market Vice Presidents and Technical Practice Leaders and other leaders to identify and address QMS needs and concerns within each market. Collect feedback, develop documents and processes for improvement that align with the firm’s business and strategic direction.
• Lead the development of firm-wide Quality training materials for all eight markets including in-person classes, web-based lunch and learns, and virtual self-led learning through The Learning Center.
• Provide leadership, mentoring, technical direction and supervision to PDE team members to ensure effective support to the practice is provided.
• Monitor adherence to the QMS through project reviews, virtual meetings and mentoring.
• Develop and implement new QMS procedures to address critical quality-related project delivery activities.
• Track and communicate best practices and lessons learned.
• Maintain employee portal resources available on SharePoint.
• Maintain awareness and make recommendations for suitable technologies and software that benefit all aspects of project delivery.
• Lead leadership groups aimed at improving certain specific areas of project delivery, including specific disciplines, specific phases and specific service lines.
• Assist the Director of PDE with the development of the annual business plan to support the firmwide business and strategic plans.
• Manage and update our online specifications editing platform.
• Collaborate with the Project Management Leader on several topics that span the responsibility of the Project Delivery Excellence (PDE) Pillar.

Requirements

• Behavioral awareness and savvy to effectively work with cross functional teams and disciplines.
• 20+ years of experience in the A/E/C industry
• Bachelor’s degree in engineering, architecture or related field
• Construction management experience.
• Certification as a Professional Engineer, Registered Architect, Registered Interior Designer or Project Management Professional (PMP)
• Work is within an office environment and will require travel to Gresham Smith offices on a regular basis.
• Strong organizational, managerial and interpersonal skills.
• The preferred candidate will be familiar with Project Management Institute (PMI) guidance for project management and have experience implementing and overseeing firmwide programs.
• Ability to be a coach and mentor.
• This role is supported by Learning and Development, Risk Management, Information Technology, Practice Technology, Corporate Communications, Operations, Accounting, Human Resources and senior management.
• Experience in providing effective oversight, formal training, and supervision for practitioners.
• Experience in a multi-discipline A/E firm or infrastructure organization is desired.
• Demonstrated success as a Project Manager on a wide variety of project sizes and types.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance