Sales Support Specialist at Johnson Controls in Totowa, NJ | USD25-38 | Kablio

Role

Description

dispute management

credit validation

customer master

booking review

legal review

compliance approval

Support Dispute Management as needed
Validating credit level
Contribute to delivering the annual secured volume by acting as a strong liaison between the Sellers, Sales leaders, Sales BPLs, and the Sales Support Admin personnel. Maintain awareness on results and countermeasures for underperforming markets. Support the domain and OTC team by building targeted improvement plans.
Coach sellers for process improvement
Create/Align Accurate Customer Master
Monthly Metrics review Supervisors and Sales Leaders
Work through the Government compliance process and approval
Ensure Original proposal and contract/PO
Review Booking Checklist for each job
Review PO for accuracy and content
Pre- upload review
Pursue Customer signatures
Ensure the DOA process for booking is followed and all approvals are obtained
Sales Admin gathers missing items OR pushes back to salesperson PRIOR to submission
Booking Motions – Processing Orders from Customers to JCI through our branch sellers
Initiate Legal Review

Requirements

windows

excel

erp

3-5+ years

insurance

communication

Proficiency in a Windows operating environment, including e-mail and Microsoft Office software. Advanced user in MS Excel, specifically.
Aged POs
Effective and professional communication and organization skills.
Pre-Qualification for pre bids
First Pass Yield of orders through the process
Prior payroll data entry experience a plus.
3-5+ years related order processing, office management, AR, AP and/or credit.
Proficiency in ERP tools.
Strong interpersonal skills and decision-making ability.
Insurance Certificate
Tax Exempt Certificate
Letter of Intent booking resolution
OTC Management

Benefits

Company Vehicle (as applicable)
Employee Assistance Program
Short-Term and Long-Term Disability
Competitive Starting Pay
401(k) savings plan with company match
Health Savings Account (HSA)
NON-Booking motions
Wellness Program
Paid Training
Comprehensive Benefits
Weekly call on booking progress
Medical/Dental/Vision insurance
Referral Bonuses
Global Advancement Opportunities
Life Insurance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1885

Year Founded

Pioneered the electric thermostat and launched the building controls industry.

2016

Year of Merger

Merged with Tyco International, expanding into fire protection and security.

$26.8B

Annual Revenue

Generates revenue across four global business segments.

Record Backlog

Project Demand

Maintains a strong backlog of digital and infrastructure projects.

Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Culture + Values

N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.

Environment + Sustainability

43.8% reduction

Emissions reduction

Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.

56% reduction

GHG intensity

Achieved a 56% reduction in GHG intensity since 2017.

56% renewables

Global electricity

56% of global electricity was matched by renewables in 2024.

25% sites landfill-free

Manufacturing sites

23 manufacturing sites (25%) achieved zero-landfill in 2024.

Inclusion & Diversity

Double women leaders by 2026

Global Leadership Diversity Target

Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.

>100k global workforce

Community Volunteering Impact

Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.

Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.

Articles

Media Contact

Privacy and Trust Center

Investor & Media Contacts (SEC filing)

Role

Description

dispute management

credit validation

customer master

booking review

legal review

compliance approval

Support Dispute Management as needed
Validating credit level
Contribute to delivering the annual secured volume by acting as a strong liaison between the Sellers, Sales leaders, Sales BPLs, and the Sales Support Admin personnel. Maintain awareness on results and countermeasures for underperforming markets. Support the domain and OTC team by building targeted improvement plans.
Coach sellers for process improvement
Create/Align Accurate Customer Master
Monthly Metrics review Supervisors and Sales Leaders
Work through the Government compliance process and approval
Ensure Original proposal and contract/PO
Review Booking Checklist for each job
Review PO for accuracy and content
Pre- upload review
Pursue Customer signatures
Ensure the DOA process for booking is followed and all approvals are obtained
Sales Admin gathers missing items OR pushes back to salesperson PRIOR to submission
Booking Motions – Processing Orders from Customers to JCI through our branch sellers
Initiate Legal Review

Requirements

windows

excel

erp

3-5+ years

insurance

communication

Proficiency in a Windows operating environment, including e-mail and Microsoft Office software. Advanced user in MS Excel, specifically.
Aged POs
Effective and professional communication and organization skills.
Pre-Qualification for pre bids
First Pass Yield of orders through the process
Prior payroll data entry experience a plus.
3-5+ years related order processing, office management, AR, AP and/or credit.
Proficiency in ERP tools.
Strong interpersonal skills and decision-making ability.
Insurance Certificate
Tax Exempt Certificate
Letter of Intent booking resolution
OTC Management

Benefits

Company Vehicle (as applicable)
Employee Assistance Program
Short-Term and Long-Term Disability
Competitive Starting Pay
401(k) savings plan with company match
Health Savings Account (HSA)
NON-Booking motions
Wellness Program
Paid Training
Comprehensive Benefits
Weekly call on booking progress
Medical/Dental/Vision insurance
Referral Bonuses
Global Advancement Opportunities
Life Insurance

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1885

Year Founded

Pioneered the electric thermostat and launched the building controls industry.

2016

Year of Merger

Merged with Tyco International, expanding into fire protection and security.

$26.8B

Annual Revenue

Generates revenue across four global business segments.

Record Backlog

Project Demand

Maintains a strong backlog of digital and infrastructure projects.

Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Culture + Values

N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.

Environment + Sustainability

43.8% reduction

Emissions reduction

Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.

56% reduction

GHG intensity

Achieved a 56% reduction in GHG intensity since 2017.

56% renewables

Global electricity

56% of global electricity was matched by renewables in 2024.

25% sites landfill-free

Manufacturing sites

23 manufacturing sites (25%) achieved zero-landfill in 2024.

Inclusion & Diversity

Double women leaders by 2026

Global Leadership Diversity Target

Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.

>100k global workforce

Community Volunteering Impact

Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.

Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.

Articles

Media Contact

Privacy and Trust Center

Investor & Media Contacts (SEC filing)