Manager, Utility Bill Management
Jll
Manage utility bill portfolios, budgeting, analysis, and sustainability for global clients.
24 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Charlotte, NC
Office Full-Time
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
zero-based budgeting
variance analysis
rate research
utility operations
data integration
sustainability projects
- Facilitate training programs, create budget guides, and collaborate with Finance teams and regional leadership
- Develop zero-based budgets for 700+ utility accounts using 3-year historical data and conduct monthly variance analysis and reforecasting
- Research rate changes, assess project impacts (solar, infrastructure), and perform deep-dive analysis for top performing accounts
- Manage utility operations including shut-off orders, escalated invoices, refund processing, and coordinate rate reviews with utility providers
- Assist with Capital/OpEx budgeting during peak periods and manage utility audits and efficiency programs
- Maintain utility data access for interval data collection, ensure billing accuracy against energy contracts, and support system integrations
- Support sustainability initiatives including energy audits, EV infrastructure, solar/BESS projects, and waste management programs
What you bring
bachelor's
utility billing
energy efficiency
sap
bms
project management
- Bachelor's degree in finance, business administration, energy management, or related field
- Extensive knowledge of utility billing practices, rate structures, and energy industry regulations
- Outstanding communication and presentation abilities for client-facing interactions
- Familiarity with BOMA standards, IFMA practices, and commercial real estate operations
- 3+ years of experience in utility bill management or utility operations
- Strong understanding of energy efficiency, sustainability principles, and renewable energy projects
- Proven track record of managing large portfolios of utility accounts (300+ accounts preferred)
- Proven success in driving process improvements, innovation, and organic growth within existing accounts
- Experience working with multinational clients and diverse, cross-functional teams
- Knowledge of demand response programs, rebate programs, and utility incentive structures
- Experience with building management systems (BMS) and energy monitoring platforms
- Excellent project management skills with ability to handle multiple complex initiatives simultaneously
- Strong analytical skills with experience in budget development, variance analysis, and financial forecasting
- Experience with utility management software, financial systems (SAP preferred), and data management platforms
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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