Provides affordable homes, care and support services across the West Midlands and South West.
As a vital member of our Localities team, you will take a leading role in tackling serious tenancy breaches and anti-social behaviour (ASB) across our communities. You`ll ensure all actions are fully aligned with GreenSquareAccord`s policies, legal requirements, and sector best practices.
Working collaboratively with internal teams and external partners, you`ll play a key role in minimising the impact of ASB and safeguarding the wellbeing of our residents. In addition to handling high-level cases, you`ll provide expert advice, guidance, and training to our Homes and Communities Teams supporting them in deploying early intervention strategies for lower-level tenancy concerns.
This specialist position involves managing complex ASB cases from initial investigation through to resolution, including progressing cases through legal channels and representing the organisation in court when required.
Your responsibilities will also include supporting victims and witnesses, preparing legal documentation, and participating in or leading multi-agency meetings. Your contribution will be essential in helping GreenSquareAccord deliver high-quality, customer-focused housing services while fostering safe, vibrant, and resilient communities.
You take a proactive, solution-focused approach, managing complex and often sensitive cases independently from beginning to end. You recognise the value of early intervention and holistic support, and you re committed to delivering positive outcomes for both residents and the wider community.
You are a highly skilled and resilient housing professional with extensive experience in tenancy enforcement and managing anti-social behaviour (ASB) cases. With a strong understanding of housing legislation, legal frameworks, and court procedures, you`re confident in preparing legal documents, instructing solicitors or counsel, and, when appropriate, representing your organisation in court.
All applicants are required to submit a cover letter and CV detailing their experience in managing anti-social behaviour (ASB) cases and handling court proceedings within a housing context".
Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at GreenSquareAccord.
Collaboration is one of your strengths you work effectively with a wide range of internal teams and external partners. You`re also a clear and empathetic communicator, able to engage confidently with victims, witnesses, and stakeholder organisations.
Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site.
Salary - £40,000- £42,000- £ 750+ Car Allowance) per annum
Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.
Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
Working hours - Full Time
We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.