2nd Shift Concierge

Description

• Deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors.
• Welcome new residents and guide them through the orientation process for a smooth transition into the community.
• Handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards.
• Create a positive first impression by performing valet parking services for residents and visitors.
• Oversee building safety systems, including fire alarms; follow emergency procedures and assist residents during fires or severe weather.
• Manage office supplies, resident documents, and menus; perform clerical duties as assigned.
• Support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service.
• Respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary.
• Maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times.

Requirements

• Able to work Thursday-Monday 3:00pm to 11:30pm.
• High school diploma or equivalent (GED).
• Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.
• Ability to communicate effectively in English with residents, guests, and staff.
• At least 21 years old with a valid driver’s license and clean driving record; able to valet park vehicles safely.
• Must meet local alcohol service requirements and obtain food handler permits within two (2) weeks of hire.
• Team-oriented with a proactive approach and attention to detail; reliable in completing tasks accurately and on time.
• Previous customer service experience, professional appearance, excellent communication and interpersonal skills.
• Knowledge of the local community, preferred.
• Intermediate proficiency in Microsoft Office (Outlook, Word, Excel).
• Adaptable and flexible to shifting priorities; willing to assist in various areas.
• HSA, FSA, LSA

Benefits

• Life Insurance
• Happy Employees
• Competitive compensation and benefits
• Paid Time Off
• Full Occupancy
• Legal & Identity Theft Protection
• Short- & Long-Term Disability
• Access your pay anytime
• Supportive leadership in a beautiful, resort-style environment
• Health, Dental, Vision
• Happy Residents
• $341 benefit stipend per pay period to apply toward:
• 401(k) with employer match

Training + Development

Interview process

Visa Sponsorship

Security clearance