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Workplace Experience Coordinator
Cbre Asia Pacific
Deliver world‑class customer service and coordinate facilities support for building occupants.
7d ago
Experienced (8-12 years), Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Melbourne, Victoria, Australia
Office Full-Time
Company Size
140,000 Employees
Service Specialisms
Commercial Real Estate Brokerage
Valuation and Advisory
Investment and Asset Management
Project and Development Services
Proptech
Property Research & Consulting
Sector Specialisms
Commercial
Industrial
Logistics
Data Centers
Sustainability
Real Estate
Facilities Management
Valuation & Advisory
Role
What you would be doing
visitor management
work orders
security procedures
event coordination
customer service
vendor coordination
- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
- Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
- Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
- Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
- Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
- Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
- Coordinate with vendors who supply services or goods to the workplace.
What you bring
customer service
high school
communication
microsoft office
organizational
inquisitive
- Candidates with strong focus on service delivery and customer relationships will thrive in this role
- High School Diploma or GED with up to 2 years of job-related experience.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
- Ability to follow basic work routines and standards in the application of work.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
32% market share
Regional Market Influence
The firm holds a significant 32% market share in commercial property sales within the region.
14 consecutive years
Global Investment Leadership
APAC leads global commercial real estate investment sales, topping charts for 14 consecutive years.
20,000 professionals
Regional Workforce
The region is home to over 20,000 skilled professionals dedicated to real estate excellence.
1988 expansion
Regional Growth Milestone
Established operations in Bangkok in 1988, marking a significant step in regional expansion.
- Widely recognized for expertise in brokerage, valuation, asset and investment management, project development, proptech innovation, and market research.
- Provides comprehensive services ranging from prime-grade office leasing and industrial logistics hubs to strategic investment deals and tech-driven workspace design.
- We do the right thing
- We deliver with excellence
- We act with integrity
- We value diversity of thought and perspectives
- We foster a collaborative, inclusive environment
Net Zero by 2040
Carbon Emissions Target
Committed to achieving net zero carbon emissions by the year 2040.
Carbon-Neutral Operations
Global Portfolio Goal
Targeting carbon-neutral operations across the global portfolio.
- Advancing sustainability through energy-efficient real estate solutions
- Leadership in green building certifications
- Supporting clients in reducing their environmental impact
- Promotion of sustainable practices through employee and client engagement
50% Women by 2030
Gender Parity in Senior Roles
Aim to achieve gender parity with women representing 50% of senior leadership positions by 2030.
- Fostering an inclusive culture with diverse perspectives and backgrounds
- Expanding initiatives to increase gender representation across all levels
- Continuous investment in leadership development for underrepresented groups
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