Engagement Manager - Major Projects at Southern Water in Worthing, England, United Kingdom | GBP50,000-60,000 | Kablio
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Engagement Manager - Major Projects
Southern Water
Private UK utility supplying drinking water and treating wastewater across southern England.
Develop and lead engagement plans for major water projects to secure stakeholder support.
20 days ago ago
£50,000 - £60,000
Experienced (8-12 years), Intermediate (4-7 years), Expert & Leadership (13+ years)
Full Time
Worthing, England, United Kingdom
Hybrid
Company Size
2,092 Employees
Service Specialisms
Water Services
Wastewater Services
Sewage Treatment
Water Treatment
Infrastructure Maintenance
Leak Detection
Customer Support
Environmental Services
Sector Specialisms
Water Resources
Wastewater Networks
Sewer Services
Water Treatment
Water Filtration
Drinking Water Systems
Water Purification
Residential Water Services
+4 more
Role
Description
content creation
marketing plans
metrics reporting
media relations
stakeholder engagement
advocacy support
Create compelling content for digital and traditional communications channels.
Collaborate on marketing plans promoting water scarcity awareness, water recycling technology and project benefits.
Contribute to out-of-hours on-call support within the wider Corporate Affairs directorate.
Monitor, track and report on engagement metrics to inform strategy.
Help manage reactive media and stakeholder enquiries, host site tours and give briefings on the projects as they’re developed.
Develop and deliver strategic engagement programmes across a number of projects.
Support advocacy efforts to build stakeholder support for new, sustainable water sources.
Requirements
presentation
proactive
nctj
engagement
communication
collaboration
Strong presentation skills and the ability to simplify complex information for varied audiences.
A proactive approach, including availability to respond to issues outside of office hours where required.
NCTJ or equivalent PR qualifications (preferred).
Proven ability to develop and deliver successful engagement strategies.
Excellent written and verbal communication skills across multiple media formats.
Experience working collaboratively with stakeholders at all levels and managing tight deadlines.
Benefits
Full funded eye tests
Competitive maternity leave and flexible return to work options
25 days annual leave
Cycle to work scheme
Discounts with over 800 popular retailers
Life assurance equal to 4x salary
Generous pension up to 11% company contribution
Digital GP service
Study support may be available for job-related qualifications
Occupational health service
Health Cash Plan
Salary sacrifice electric car scheme (after 6 months service)
Two paid volunteering days a year
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
2.25 million
Customers Served
Serving 2.25 million customers since privatisation in 1989.
0.5 GL
Drinking Water Pumped
Pumps over 0.5 GL of drinking water daily.
£72m loss
Operating Loss
Experienced a £72 million operating loss in March 2024 due to rising costs.
Constructs reservoirs, pipelines, sewage treatment upgrades, and implements contingency measures like importing water during droughts.
Specializes in large-scale water infrastructure, operational delivery, and environmental engineering across the South East.
Notably fined for misreporting sewage spills; offers guided tours of Victorian sewers and public access to historic reservoirs.
Culture + Values
“Working differently” – using new technology and nature‑based solutions
“Collaborating with community partners”
“Showing leadership on key environmental issues”
“Engaging with customers, stakeholders and partners to maximise opportunities”
Environment + Sustainability
24% by 2025
Renewable Energy Target
Target to generate 24% of own renewable energy by 2025.
75% by 2035
Storm Overflow Compliance
Aiming to achieve 75% compliance by 2035 to reduce storm overflow spills.
£7.8B Capital Plan
Environmental Investments
£7.8 billion capital plan from 2025-2030 focusing on new technology and nature-based solutions.
Three‑Star EPA
Environment Agency Rating
Aiming for a three-star Environment Agency rating by 2025 following a two-star rating in 2022.
On track to generate own renewable energy and buying accredited renewable energy since 2021.
Fleet electrification targets: cars/vans by 2035, HGVs via low-carbon fuels by 2040.
Investing £1.5 billion in Clean Rivers & Seas to reduce storm overflow spills and achieve full compliance by 2050.
Inclusion & Diversity
No publicly available strategic DEI goals or gender‑related statistics found
Articles
Careers at Southern Water
Sustainability at Southern Water
Customer Service Information