Property Manager

Description

• Resolve tenant issues that occur and serve as the primary point of contact for all merchant daily operating needs including but not limited to general maintenance, lease issues, trash concerns and parking management.
• Understand the significant issues affecting a property's performance. Implement programs or make recommendations to correct problems and enhance positive aspects of each property.
• Collaborate and establish strong working relationships with key stakeholders including tenant coordination, leasing, marketing and civic and community leaders – taking a team approach to success.
• Determine job specifications and competitively bid all large maintenance, capital improvement and service agreements.
• Manage service providers responsible for the day-to-day operational needs of the shopping center including repair and maintenance, landscaping, waste removal, security, janitorial, etc., ensuring that property standards are maintained.
• Develop and review annual property operating budgets, monitor all purchases and expenses to ensure cost effectiveness and compliance with budget parameters, prepare monthly variance reports and quarterly budget reforecast reports.
• Create and maintain long range capital improvements plans.
• Develop and implement proactive strategies to resolve property operational and compliance-related challenges within portfolio.
• Submit all routine reports including activity reports, variance reports, property inspections, roof inspections and lighting reports in a timely manner.
• Enhance and elevate the consumer experience through regular assessments of the property condition. Ensure issues are addressed immediately, and expectations are met.
• Process all payables associated with assigned portfolio in timely manner
• Develop and maintain positive retail tenant relations by meeting with tenants on a regular basis. Obtain tenant intel on sales and market comps.
• Perform Accounts Receivable management via phone contacts, in person meetings and collections. Review and report status.
• Work cooperatively with team members and contractors to expedite the completion of Landlord work, delivery of spaces to tenants and the opening of tenants for business.
• Create and maintain operations standards and procedures.
• Manage all controllable expenses within budget without compromising the portfolio’s integrity.

Requirements

• Bachelor’s degree in relevant field or equivalent years’ experience
• Excellent communication skills, written, verbal, and interpersonal, with the proven ability to convey ideas and manage a diverse group of stakeholders including tenants and contracted service personnel
• Ability to work beyond a 9am-5pm environment
• Ability to effectively prioritize tasks and move seamlessly between projects as the situation requires in a fast paced, deadline-driven environment
• Demonstrated excellent customer service and satisfaction and a desire to contribute to a successful team
• Strong computer skills required with demonstrated proficiency in Microsoft Outlook, Excel, and Word
• Must have a minimum of 5 years of prior experience managing retail shopping centers
• Strong knowledge of leases and financial statements and solid experience budgeting, monitoring expenses, and processing account payables
• Previous experience managing a portfolio of properties is required
• Demonstrated ability to analyze, evaluate and act on issues and/or problems, reach sound conclusions through critical thinking, and take appropriate action

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance