Butler

Description

• Arrange for special requests for owner/resident, to include airline reservations, ground transportation, hotel accommodations, tickets to major events, golf outings, tours, ordering and delivery of flowers and baskets, and any other services that would accommodate the owner/resident’s needs.
• Responsible to launder, fold and iron, the owner/resident’s clothes as requested.
• Maintain a clean and organized working environment- the Butler provides a lasting impression to all guests and residents of the Association.
• Take part in maintaining a clean working environment.
• Make reservations for dining, events or similar, ensuring that all necessary information is recorded properly.
• Call and confirm reservations for special events, dining, youth activities, spa, fitness, and any other needed follow up for any events.
• Attends to owner/resident’s personal and domestic needs including, but not limited to: Escort to and from the unit; attending to (carrying) the owner/resident/resident’s belongings; packing and unpacking of luggage, groceries or other similar items; personal shopping for the owner/resident/resident as well as other various errands including but not limited to, post office, bank, dry-cleaner, take out food, and similar.
• Preparation of unit for owner/resident arrival, including stocking all items the owner/resident may desire.
• Responsible for the overall care of the owner/resident’s unit including the cleanliness and maintenance.
• Acts as the owner/resident’s liaison between all aspects of the association.
• Approach all encounters with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner.
• Maintain regular attendance in compliance with KWPM’s standards, as required by the employee handbook, scheduling, which will vary according to the needs of the Association.
• Resolve all owner/residents concerns promptly. If unable report to management immediately for assistance.
• Maintain the highest standards of personal appearance and grooming, which include but not limited to, wearing proper attire and approved uniform.
• Conduct all services for the association as an ambassador - with integrity and in a professional manner at all times
• Responsible for the general upkeep and other housekeeping services as requested by the owner/resident.
• May be called on to service the owner/residents beverage, snack and other simple requests.
• Respect all owner/residents’ privacy, information, perspective, priorities, times, and resources.
• Provides quality service to residents and guests.
• Maintain professional relationship with residents and guests- directly responsible for owner/resident satisfaction.
• Produces any needed communications to meet Association request/needs.
• Maintain a warm and friendly demeanor at all times.
• Establish relationships with local merchants and service providers as needed.
• Accompany the owner/resident on outings if desired.

Requirements

• Must consistently exhibit the CAN-DO attitude.
• Must be able to communicate well and convey information and ideas clearly.
• Working knowledge with with computers and software used in an office environment.
• Must be creative and enjoy creating a luxury lifestyle that is fun and safe for residents.
• Bachelor’s degree in Hospitality Management
• Previous working experience as a Butler or Assistant Butler; minimum 3 years of experience.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance