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IT Field Support Technician
Kirby Nagelhout Construction Company
Provide technical support and assistance for hardware and software, manage IT equipment inventory, and assist in project mobilization.
22d ago
Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Bend, OR
Office Full-Time
Company Size
300 Employees
Service Specialisms
General Contracting
Construction Management (CM/GC)
Design‑Build
Lump Sum Hard Bid
Concrete Work
Site Work
Wood & Plastics Carpentry
Metal Fabrication
Sector Specialisms
Commercial
Healthcare
Infrastructure
Institutional
Residential
Role
What you would be doing
helpdesk support
project mobilization
equipment replacement
inventory maintenance
issue resolution
msp coordination
- Provide additional helpdesk assistance to our Managed Services Provider in supporting software, hardware, computers, mobile devices, printers, and networking equipment
- Coordinate & assist in Project Mobilization including setting up internet contracts, assigning equipment, purchasing miscellaneous IT equipment, coordinating with our MSP, installing equipment onsite if necessary
- Coordinate with our Managed Services Provider on helpdesk related tasks
- Provide hardware support including the replacement of hardware components for equipment (LCD Screens, keyboards, trackpads, hard drives, batteries, etc) and mobile devices
- Maintain all inventory within the IT department
- Determine the best solution based on the issue and details provided by employee
- Identify and suggest possible improvements on procedures
What you bring
experience
problem solving
software tools
office 365
communication
self-motivated
- Current driver’s license and insurable driving record
- Minimum of 2 years’ experience as a help desk technician or similar customer support roles
- Fundamental knowledge of the following:
- Excellent communication skills
- Ability to diagnose and resolve basic computer technical issues
- Proficient knowledge with software management tools and techniques
- High School diploma or GED
- Windows 10/11, Windows Server 2019, Active Directory, Installing\Configuring printers and copiers, Office 365 Suite and the associated Management Tools, Remote Desktop. Networking, iOS Support
- Must be a self-motivated individual willing to learn and work in a fast-paced office environment
- Occasional travel to jobsites within Central Oregon required
- College degree in computer science, network administration, or computer programming preferred
- Training or certification in information technology infrastructure, network administration, and computer repair beneficial
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa Sponsorship- applicants must be authorized to work for any employer in the u.s. we are unable to sponsor or take over sponsorship of an employment visa at this time.
- occasional travel to jobsites within central oregon required, current driver’s license and insurable driving record
Company
Overview
- Founded with a vision to deliver high-quality construction services, Kirby Nagelhout has grown into a key player in the industry.
- The company offers end-to-end solutions, taking on both public and private sector projects of varying complexity and scale.
- With a focus on infrastructure, industrial, and heavy civil sectors, Kirby Nagelhout has successfully completed numerous large-scale projects.
- Known for its expertise in handling complex, technically demanding projects, the company has earned a strong reputation for reliability and excellence.
- A standout project portfolio includes large-scale water resource management, commercial developments, and intricate infrastructure projects.
- Throughout its history, Kirby Nagelhout has maintained a commitment to delivering projects on time and within budget, no matter the challenges.
- The company prides itself on its deep technical knowledge and ability to navigate the complexities of modern construction projects.
- Safety is our top priority and an integral part of everything we do.
- We focus on delivering quality work while maintaining cost and schedule goals.
- We maintain strong, long-lasting relationships with our clients, subcontractors, and vendors.
- We are committed to fostering an environment of teamwork, respect, and open communication.
- Innovation is key in continually improving the efficiency and quality of our projects.
Net Zero by 2035
Emissions Target
The company is committed to achieving net zero emissions by the year 2035.
- Has a commitment to sustainability in construction.
- Prioritizes the use of environmentally responsible practices and materials.
- Works to reduce carbon emissions, energy usage, and waste during project execution.
- Kirby Nagelhout Construction is dedicated to building a diverse and inclusive workforce.
- We promote equal opportunities for all employees and are actively working to increase the diversity of our leadership team.
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