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Facility Executive - Soft
Jll
JLL provides professional services in real estate and investment management worldwide.
Facility management, including administrative support, continuous monitoring, procurement, and budgeting for a specific client or JLL.
Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/ execution of work within client environment with minimal disruption
Handling of EHS incidents on priority and communicating the same as per escalation matrix.
Provide general overall facility management services including continuous monitoring of office/facility
Plan & train TPV staff on Client policies and requirements.
To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services.
Should govern overall pest control, carpet maintenance, Wellness room, Ambulance, Indoor plants, Recreation room and Gym activities.
To assist Facility Manager in all such ISO, Internal, External, audits that happen at Client and ensure necessary documentation are done
Assist with budgetary requests, analysis and reporting
Provide support for meetings and conference room reservations as needed and directed
To go for facility, walk around and ensure Walk around map & Guide is followed and maintained.
To coordinate with engineering team for any issues that need help.
To ensure housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping services.
To ensure upkeep of breakout area & reprographic equipment’s at all times and take necessary actions as required.
Provide facility specific assistance to the project management team as needed or requested
Manage and maintain small facility management tasks as assigned
To provide management advice on Mailroom for escalated issues during the shift.
Coordinate special events in support of client or JLL
To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep.
Ensure appreciate follow up with customers
To adhere to Client Policies, Processes & procedures and also the statutory documents
Assist Facility Management Team with tactical planning for the team’s goals and objectives
To ensure that the housekeeping related issues are discussed with housekeeping supervisors and ensure there is an action and tracking for the issue closure.
Organizing induction program for all TPV & JLL staff
To discuss and assist facility manager on monthly basis on the vendor performance matrix.
Answering the employee query on phone and replying mails
To adhere to Client SLA & KPI as agreed with JLL
Act as an interface with client, visitors and guests
To ensure immediate response to all priority calls from employees during the shift and follow escalation process.
Ensure all the housekeeping calls are closed on priority and within TAT without escalations.
Assist with researching, analyzing and reporting budget variances
Attending the shift briefing
Follow the escalation process & matrix for any incident / issues (100%)
Adopt to all the new implemented initiatives.
Properly and effectively administer and maintain all security systems
To ensure that the housekeeping in-charge of the facility is being updated on the client’s/VIP visits.
Should participate and manage half yearly fire drill.
Assist with the coordination and scheduling of maintenance activities
What you bring
tools knowledge
snag management
Should have complete knowledge & functionality of tools
Identification, on time closure and reporting of snags.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
proper and effective administration and maintenance of all security systems
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