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Jll

Facility Executive - Soft

Company logo
Jll
JLL provides professional services in real estate and investment management worldwide.
Facility management, including administrative support, continuous monitoring, procurement, and budgeting for a specific client or JLL.
21d ago
80,000
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Bengaluru, Karnataka, India
Onsite
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
client coordination
ehs management
facility monitoring
staff training
housekeeping standards
engineering coordination
  • Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/ execution of work within client environment with minimal disruption
  • Handling of EHS incidents on priority and communicating the same as per escalation matrix.
  • Provide general overall facility management services including continuous monitoring of office/facility
  • Plan & train TPV staff on Client policies and requirements.
  • To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services.
  • Should govern overall pest control, carpet maintenance, Wellness room, Ambulance, Indoor plants, Recreation room and Gym activities.
  • To assist Facility Manager in all such ISO, Internal, External, audits that happen at Client and ensure necessary documentation are done
  • Assist with budgetary requests, analysis and reporting
  • Provide support for meetings and conference room reservations as needed and directed
  • To go for facility, walk around and ensure Walk around map & Guide is followed and maintained.
  • To coordinate with engineering team for any issues that need help.
  • To ensure housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping services.
  • To ensure upkeep of breakout area & reprographic equipment’s at all times and take necessary actions as required.
  • Provide facility specific assistance to the project management team as needed or requested
  • Manage and maintain small facility management tasks as assigned
  • To provide management advice on Mailroom for escalated issues during the shift.
  • Coordinate special events in support of client or JLL
  • To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep.
  • Ensure appreciate follow up with customers
  • To adhere to Client Policies, Processes & procedures and also the statutory documents
  • Assist Facility Management Team with tactical planning for the team’s goals and objectives
  • To ensure that the housekeeping related issues are discussed with housekeeping supervisors and ensure there is an action and tracking for the issue closure.
  • Organizing induction program for all TPV & JLL staff
  • To discuss and assist facility manager on monthly basis on the vendor performance matrix.
  • Answering the employee query on phone and replying mails
  • To adhere to Client SLA & KPI as agreed with JLL
  • Act as an interface with client, visitors and guests
  • To ensure immediate response to all priority calls from employees during the shift and follow escalation process.
  • Ensure all the housekeeping calls are closed on priority and within TAT without escalations.
  • Assist with researching, analyzing and reporting budget variances
  • Attending the shift briefing
  • Follow the escalation process & matrix for any incident / issues (100%)
  • Adopt to all the new implemented initiatives.
  • Properly and effectively administer and maintain all security systems
  • To ensure that the housekeeping in-charge of the facility is being updated on the client’s/VIP visits.
  • Should participate and manage half yearly fire drill.
  • Assist with the coordination and scheduling of maintenance activities
What you bring
tools knowledge
snag management
  • Should have complete knowledge & functionality of tools
  • Identification, on time closure and reporting of snags.
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
  • Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
  • With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
  • JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
  • The company is known for its innovative solutions in real estate technology and sustainability.
  • Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
  • JLL has pioneered the integration of data-driven insights into real estate decision-making.
  • The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
  • Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Culture + Values
  • Integrity, teamwork and ethics in all of our actions
  • Respect for people, their contributions and personal growth
  • Customer-driven focus with a commitment to excellence
  • Commitment to sustainability and the environment
  • Innovation and creativity in everything we do
  • Building strong relationships and trust with our clients, partners, and communities
Environment + Sustainability
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
  • Implementing green building certifications for managed properties, such as LEED and BREEAM
  • Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
Inclusion & Diversity
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
  • Dedicated programs for advancing women’s leadership and mentorship.
  • Partnerships with external organizations to promote gender equality in real estate.
  • Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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