Coach employees and people leaders through all direct access system activities including SAP, Service Now, and Workday.
Provide tactical on-site support to HR business partners and local business leaders.
Partner with other HR departments to support our Total Health and retirement programs, people review processes, benefits/career fairs, and special projects and initiatives as needed.
Escalate or transition requests to third party vendors or subject matter experts as needed, ensuring a warm handoff and exceptional customer service.
Ensure that correct and concise information is captured in the Service Now case management system to allow for an audit trail and accurate metrics reporting.
Provide clear explanations of HR and company policies, procedures, processes, and administration to employees and people leaders.
Understand the importance of confidentiality and data integrity, strictly adhering to internal practices to ensure data privacy and compliance with all federal, state, and local labor laws and regulations.
Respond accurately, timely, and consistently to incoming inquiries and change requests within required standards and service level agreements (‘SLA’s’).
Contribute to process improvement efforts by identifying opportunities to streamline workflows, enhance efficiency, and optimize the employee and people leader experience.
Requirements
hr systems
ms office
phr
legal compliance
5+ years
global
HR systems experience (i.e., SAP, Service Now, Workday, or similar)
Intermediate in Microsoft Office (i.e., Word, Excel, PowerPoint).
Ability to handle sensitive information with discretion.
At least 5 years of experience in a human resources or people advisory role.
Strong knowledge of employment laws and regulations.
Experience working for a multi-state and/or global organization.
Strong communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
Efficient in managing HR administrative tasks and coordinating various HR functions.
Bachelor’s degree in human resources, business administration, or a related field (or 5+ years’ equivalent experience).
Strong understanding of legal compliance and HR best practices.
Retiree benefits knowledge
Professional certification (i.e., PHR, SHRM-CP, or similar)
Clear, concise, and effective communicator with employees and people leaders.
High level of confidentiality and professionalism.
Strong ability to identify issues and offer practical solutions.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
47 Billion
Assets Under Management
Total value of company assets across all operations.
3.3M+ Customers
Electric & Gas Users
Over 3.3 million customers served across New York and New England.
10.0 GW
Power Generation Capacity
Combined electricity output from owned and operated facilities.
Born in 2015 from a merger with UIL Holdings, creating a national powerhouse from regional utilities.
Headquartered in Orange, Connecticut, with operations in 24 U.S. states.
Its utilities arm manages eight electric and natural gas systems.
Projects include onshore wind, solar, biomass, thermal plants, and grid upgrades.
Fully acquired by Iberdrola in late 2024, enhancing investment potential.
Key ventures include the nation's largest offshore wind project and the Maine Power upgrade.
Combines local legacy with large-scale clean energy ambition.
Culture + Values
Sustainable: We seek to be a model of inspiration for creating economic, social and environmental value in our communities and we act positively to affect local development, generate employment, and give back to the community.
Agile: We act efficiently and with passion to drive innovation and continuous improvement at both the local and global level.
Collaborative: We work together toward a common purpose and mutual benefit while valuing each other and our differences.
Environment + Sustainability
By 2030
Carbon Neutrality Target
The company aims to achieve carbon neutrality for Scopes 1 and 2.
9.3 GW
Emissions-Free Capacity
Installed capacity in wind and solar energy.
10 GW
Energy Goal
Target to generate 10 GW of emissions-free energy capacity by 2025.
70%
Emissions Reduction Goal
Aim to reduce emissions intensity by 70% by 2030 compared to 2015 levels.
One of the country’s cleanest utilities.
Compliance Leader Verification certification by Ethisphere Institute for third consecutive term.
Inclusion & Diversity
2024
Forbes Recognition
Recognized as one of Forbes America’s Best Employers for Diversity in the 2024 ranking.
300M Spend
Supplier Diversity Goal
Aim to increase spend with certified diverse suppliers to $300 million by 2025, up from $195 million in 2022.
DEI strategy focus areas: increasing diverse representation (especially in leadership), promoting equitable growth opportunities, establishing pathways for community and connection.