Contract Support

Description

• Scan, review, and maintain compliance documentation
• Allocate tasks to engineers and subcontractors, ensuring timely completion
• Monitor upcoming inspections and coordinate dates with clients and contractors
• Follow up on outstanding works, inspections, remedial actions, and paperwork
• Assist with quotations, purchase orders, and cost tracking
• Input, track, and monitor reactive and planned maintenance jobs into different systems
• Assess completeness of subcontractor paperwork and certificates
• Support managers with weekly, monthly, and ad-hoc reporting, including helpdesk stats and trend analysis
• Maintain accurate records in systems and close down completed jobs with associated paperwork
• Liaise with service teams, procurement, subcontractors, and engineers to ensure smooth operations
• Act as a point of contact for client queries via email, phone, or meetings
• Support scheduling and ensure subcontractor Planned Preventative Maintenance is booked on time
• Drive continuous improvement by identifying process gaps and suggesting enhancements
• Manage service department administration including report preparation, electronic uploads, and document organisation

Requirements

• Experience in overseeing or coordinating contractors/engineers
• Excellent organisational skills with a methodical approach to tasks
• Strong communication skills (written and verbal) with a professional telephone/email manner
• Strong IT proficiency including Microsoft Office and Facility Management systems desirable
• High attention to detail and accuracy in all aspects of work
• Proven administrative experience in a helpdesk, contract support or facilities background
• Ability to work independently, manage multiple tasks, and collaborate effectively across teams
• Self-motivated, adaptable, and proactive in problem-solving

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance