SYN Missing Bills Processor

Description

• Contact utility providers via phone and email.
• Use Conservice software to investigate missing bills.
• Retrieve bills from providers and prepare them for processing.

Requirements

The position is hybrid, requiring office attendance on Tuesday, Wednesday, and Thursday. The standard schedule is Monday through Friday, 8 am to 5 pm Mountain Time.

The Missing Bills Specialist ensures utility provider bills are received promptly and entered into the Conservice database for processing. The role requires strong communication and problem‑solving skills, as well as assertiveness to take initiative and resolve complications. Candidates should be comfortable using computers in a professional environment and eager to join the Conservice family.

• Strong problem‑solving ability to get to the root of issues.
• Excellent time‑management and prioritization of urgent work.
• Ability to independently analyze and reason to understand issues.
• Communicate complex ideas professionally.
• Proficient with computers and Microsoft Office.
• High school diploma, GED, or equivalent.
• Moderate phone use (up to 40% of workday) with outbound calls to utility providers to acquire bill status information.

Benefits

The starting wage is $12.25 per hour, with the potential to earn more based on performance. On average, employees earn $13.52 per hour after six months, and top performers can expect to earn between $15.20 and $16.07 per hour by their first year.

Training + Development

Interview process

Visa Sponsorship

Security clearance