Credit Associate

Description

As a Credit Associate at Crescent Electric, you will support credit and branch teams by assisting with credit, collections, and financial matters, helping the company serve its customers effectively.

You will open and manage new or existing customer accounts, set appropriate credit lines, release tickets, and process credit applications while communicating status and generating reports such as D&B, CreditNet, and personal credit reports.

Maintaining professional relationships with customers and internal stakeholders is essential, as you will provide responsive service and promptly resolve credit, collection, and invoicing concerns.

The role also involves assisting leadership with credit goals, legal issues, reporting, analysis, and special projects, as well as reviewing accounts receivable aging each month and coordinating corrective actions.

Additional duties include managing lien and bond reporting, preparing statutory preliminary notices, handling lien waiver requests, resolving disputed or short‑paid invoices, processing credit inquiries from other grantors, coordinating EFT/ACH payments, and preparing final demand letters for delinquent accounts.

• Open and manage new/existing customer accounts, set credit lines, and release tickets.
• Process credit applications and generate reports (D&B, CreditNet, personal).
• Maintain professional relationships with customers and internal teams.
• Provide timely customer service and resolve credit, collection, and invoicing issues.
• Assist leadership with credit goals, legal matters, reporting, analysis, and special projects.
• Review accounts receivable aging monthly and coordinate corrective actions.
• Manage lien and bond reporting, prepare statutory preliminary notices, and handle lien waiver requests.
• Resolve disputed or short‑paid invoices and process credit inquiries from other grantors.
• Coordinate EFT/ACH payment requests and handle invoice copy requests via RADAR/Billtrust.
• Research accounts for final demand letters and place delinquent customers on hold.

Requirements

The successful candidate will be proficient in Microsoft Office (Word, Excel, Outlook), possess strong analytical, written and verbal communication, and interpersonal skills, and be a self‑starter with keen attention to detail and the ability to meet deadlines.

Required qualifications are an associate degree in credit, finance, accounting, or a related field (or two years of relevant experience), NACM certification preferred, a valid driver’s license, and the ability to lift up to 25 lb with frequent sitting, standing, and walking.

• Proficient in Microsoft Office (Word, Excel, Outlook) with strong analytical abilities.
• Excellent written and verbal communication, interpersonal, and organizational skills.
• Self‑starter with keen attention to detail and ability to meet deadlines.
• Associate degree in credit/finance/accounting or 2 years relevant experience; NACM certification preferred.
• Valid driver’s license and ability to lift up to 25 lb; frequent sitting, standing, walking.

Benefits

Crescent Electric offers a comprehensive benefits package that includes health, dental, vision, life insurance, short‑term disability, long‑term care, an Employee Assistance Program, a 401(k) plan with company match after 90 days, flexible spending accounts, paid time off, company‑paid holidays, and supplemental coverage such as hospital indemnity and cancer insurance.

• Health, dental, vision, life insurance, short‑term disability, long‑term care, and Employee Assistance Program.
• 401(k) plan with company match after 90 days and flexible spending accounts.
• Paid time off, company‑paid holidays, and excused absence time.
• Supplemental life, hospital indemnity, accident, critical illness, and cancer coverage.

Training + Development

Interview process

Visa Sponsorship

Security clearance