Facilities Co-Ordinator

Description

• Organise and maintain close engagement with the colleagues, the customer and supply chain partners to ensure the smooth, day-to-day running assigned locations
• Ensure compliance with all relevant end to end processes applicable to the role/assigned locations
• Establish a consistently positive working relationship with all customers and end users
• Assist with requests relating to workspace services and activities as requested
• Manage stationary and consumable supplies inventory for assigned locations
• Always promote the image of EMCOR UK and Sky Spaces, maintaining good working relationships with customers, suppliers and other external parties
• Contribute to and promote the One Team culture across the EMCOR UK team, other service providers and Sky Spaces
• Assist in the compliance with policies and procedures, SOPs/SDPs, safe working practices and best practice, liaising closely with the customer
• Ensure KPIs and SLAs are always compliant and support in the successful delivery of action plans to address any shortfalls with relevant parties
• Manage locker requests, ensuring the My Locker app is updated
• Provide supply chain partner coordination for assigned locations in liaison with EMCOR UK colleagues and assist with directly employed Sky Spaces contractors where appropriate (restricted to non-technical support only)
• Attend stakeholder meetings as a representative of EMCOR UK for assigned locations and follow up with any assigned actions as required, including those assigned to other areas of the EMCOR UK team; ensure feedback and updates are collated and communicated to all relevant
• Provide help, advice and assistance as required
• Maintain awareness of upcoming PPM and SI schedules for the campus to ensure work is conducted smoothly and impact to stakeholder and end users is minimised and communicated in a timely fashion as appropriate

Requirements

• Competent in the use of programs in the MS Office suite to produce written reports, tracking spreadsheets and presentations
• Behave consistently, in line with EMCOR UK’s code of conduct and values
• Demonstrate the ability to work in fast paced environments and to tight timescales
• Good knowledge of building operations plus associated guidelines
• The ability to monitor and maintain high standards of excellence in areas of quality, safety, operational performance and customer service
• Demonstrate empathy with customers, an ability to quickly grasp their needs
• Previous experience in high-end facilities management roles and environments across multiple locations
• Experience in media and broadcast environments advantageous
• Possess determination and resilience to achieve objectives and targets when faced with
• Excellent organisational and people skills
• Demonstrable ability to communicate effectively, verbally and on paper/electronically
• Demonstrable knowledge of statutory regulations, current legislation and mandatory standards relating to safe working practices
• Successfully complete any training required within target timescales
• An experienced Facilities Coordinator in business-critical operational environments
• Possess energy and infectious enthusiasm to deliver

Benefits

• Holiday Buy Scheme - up to 5 days a year
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
• Extensive Learning & Development opportunities, including opportunities for progression.
• Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
• 25 Days holidays + Bank holidays
• Refer a Friend scheme – worth £500 per referral
• GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
• Paid volunteering and charity days
• Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
• Bike To Work Scheme

Training + Development

Interview process

Visa Sponsorship

Security clearance