Field Service Representative 1

Description

• Full service 2-3 stores per day. Full service includes: CLEANING: Recovering the condition of the aisle since last service. STRAIGHTENING STOCK: Restocking messy bins or displays and resolving bin contamination. STOCKING: Packing out any freight in overhead and incoming freight from the previous weeks order. CULLING: Removing damaged/unsellable material and issuing credit electronically. MERCHANDISING: Maintain signage and pricing to best practice. Move backers to affect perception. ORDERING: Replenish inventory according to published guidelines. CUSTOMER INTERACTION: Build strong dependable relationships with store management and associates. PROJECTS AND TASKS: Merchandising projects and tasks will be assigned by area manager.
• STRAIGHTENING STOCK: Restocking messy bins or displays and resolving bin contamination.
• Responsible for learning and performing in-store service, managing inventory replenishment (ordering and stocking), generating weekly credits and providing exceptional customer service within a defined territory inside high volume national account stores
• STOCKING: Packing out any freight in overhead and incoming freight from the previous weeks order.
• CUSTOMER INTERACTION: Build strong dependable relationships with store management and associates.
• CULLING: Removing damaged/unsellable material and issuing credit electronically.
• Cover service calls when regular service representatives are away or on vacation
• MERCHANDISING: Maintain signage and pricing to best practice. Move backers to affect perception.
• ORDERING: Replenish inventory according to published guidelines.
• Complete tasks, projects and resets of Woodgrain products in stores
• CLEANING: Recovering the condition of the aisle since last service.

Requirements

Equal opportunity employment | Competitive compensation and benefits | Pre-employment drug screen and background check required

• Must have a valid driver’s license, proof of auto insurance and your own vehicle.
• This position is very labor intensive and requires the ability to lift/move up to 50 lbs.

Benefits

• 401k matching, Woodgrain matches up to 3% of your base salary
• Perks such as tuition reimbursement and large discounts off Woodgrain products
• Woodgrain covers 75% of medical, dental and vision insurance
• Paid Time Off (PTO)
• 2 weeks PTO and 9 paid holidays
• Voluntary Supplemental Hospital and Accident Plans
• Health, Dental, and Vision Insurance
• Employee Assistance Program
• Employer Paid Long-Term & Short-Term Disability
• 8 Company Paid Holidays & 1 Floating Holiday
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• $22 per hour and quarterly bonus dependent on profitability
• Health Savings Account (HSA)

Training + Development

Interview process

Visa Sponsorship

Security clearance