Shared electric micromobility provider offering e‑scooter and e‑bike rentals in cities worldwide.
New product rollout: Supporting new product rollout, implementation and adaptation across markets.
Analysis & Insights: Analysing data, synthesising insights and building business cases to understand performance gaps, risks, and the impact and prioritisation of improvement opportunities.
Tools & Processes: Developing and driving continuous improvement of tools, metrics, dashboards and processes to accurately monitor and represent the end-to-end rider experience across markets and compliance with local permit requirements.
Join the micromobility revolution and help create sustainable cities made for living - free from noise and pollution.
Business optimisation enablement: Building frameworks, benchmarks and guidelines, and presenting actionable insights to advise and enable regional directors, country managers and local teams to understand performance gaps and take concrete actions to support market growth and P&L optimisation.
Tender support: Contributing service design, rider experience and product optimisation expertise, ensuring that rider experience considerations are clearly articulated, competitive and supported by data in tender and permit-related processes.
Product optimisation enablement: Providing R&D teams with synthesised insights, hypotheses and recommendations based on cross-market patterns, rider pain points and performance data to support ideation and prioritisation of development and new features in the product roadmap.
2+ years experience from operations, user experience and/or product optimisation
Strong data analytics proficiency including ability to independently manage large data sets and provide strategic insights to key stakeholders
Ability to support multiple projects simultaneously
Hands-on experience of business modelling and data analysis
A Bachelor's degrees within finance, economics, engineering or another related field
Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box.
Experience contributing to complex, multi-stakeholder performance improvement projects
Ability to build strong relationships, communicate effectively and manage key stakeholders
Get “skin in the game” through our employee options program, and have a direct impact on Voi’s rider experience across all markets.
Unlimited free Voi rides.