Field Service Technician

Company logo
Schneider Electric
Global leader in electrification, automation and digitization for industries, infrastructure and buildings.
Install, troubleshoot, and repair low/medium voltage equipment, manage field crew.
3 days ago ago
C$117,000 - C$127,000
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Richmond, British Columbia, Canada
Field
Company Size
159,002 Employees
Service Specialisms
Energy Management
Automation
Sustainability Consulting
Electrical Engineering
Project Management
Design & Engineering
Energy Audits
Building Management Systems
Sector Specialisms
Energy
Infrastructure
Industry
Buildings
Data Centers
Networks
Residential
Oil and Gas
Role
What you would be doing
equipment repair
system troubleshoot
installation support
start-up service
warranty work
design modifications

The Field Service Technician is dedicated to rapid response and solution of customer issues, accountable for installing, inspecting, troubleshooting and repairing customer low and medium voltage equipment, including control systems (auto-transfer schemes, ground fault, and protective relay systems), both in the shop and on site.

  • Responsible for customer satisfaction NPS on site.
  • Instructing customers and sales personnel in the operation and maintenance of equipment;
  • Developing and maintaining ongoing customer relationships with regards to all aspects of equipment repair and maintenance; and maintaining service equipment, tools and documentation;
  • Implementing design modifications and providing installation support for the modifications;
  • Drive sales initiatives in coordination with service and national sales teams;
  • Communicate daily with FSM and Coordinators to ensure execution of work;
  • Performing warranty and recall work;
  • Performing start-up service as defined in specifications;
  • Troubleshoot system failures and providing on site repairs in an effective manner, consulting with product support and engineering personnel to determine solutions to unusual problems in systems;
  • Reporting customer suggestions on product improvement and existing product designs to the appropriate technical specialist;
What you bring
low voltage
control systems
journeyman
technologist
windows
on-call

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

To meet customer shutdown and other scheduling requirements, position required to be a part of an on-call rapid response list, as well as afterhours work, including weekends.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

  • Product application knowledge in low and medium voltage equipment, including control systems (auto-transfer schemes, ground fault, and protective relay systems);
  • Journeyman Electrician Certificate and/or Electrical Engineering Technologist with 3-5 years field experience;
  • Possess good interpersonal skills, communication skills (written and oral);
  • Familiar with computers and Windows software.
Benefits

€36 billion global revenue+13% organic growth150 000+ employees in 100+ countries#1 on the Global 100 World’s most sustainable corporations

The compensation range for this full-time position, which includes base pay and sales incentive, is CAD $117,000-$127,000 for candidates who are B.C. residents. Our salary ranges are determined by including roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, pension matching, well-being programs, holidays & paid time off, and more.

Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
€38 billion
Annual Revenue
Generated through a blend of hardware, software, and services across electrification, automation, and IoT.
  • Evolved from a steel and armaments business into a leading digital energy solutions provider.
  • Pioneered programmable logic controllers and circuit breakers, growing through iconic acquisitions like Square D and APC.
  • Typical projects include intelligent buildings, smart factories, resilient infrastructure, and future-proof data centres without specific numerical data.
  • Its EcoStruxure platform delivers AI-enabled digital twins and lifecycle management.
  • Expertise spans electrification, automation, digitization, smart industries, buildings, and data centre cooling.
  • Unusual ventures include offshore cruise-ship charging systems and innovative tax-credit swaps to fund solar projects.
Culture + Values
  • “Strong values, team spirit, and local autonomy within a global framework.”
  • Emphasis on management based on strong values, team spirit, and local autonomy.
  • Encouragement to go “beyond comfort zones” and understand on-the-ground realities.
Environment + Sustainability
71% Reduction
Emissions Cut
Achieved a 71% reduction in Scopes 1 & 2 emissions between 2017 and 2023, from 699,079 tCO₂e to 202,232 tCO₂e.
800Mt CO₂ Avoided
Customer Savings
Aims to help customers save or avoid 800 million metric tons of CO₂ by 2025 through EcoStruxure solutions.
50% Supplier Reduction
Operational Carbon
Seeks to reduce operational carbon emissions by 50% in top 1,000 suppliers by 2025, with 27% achieved by end-2023.
90% Renewables Target
Electricity by 2025
Committed to 90% renewable electricity by 2025, aiming for 100% by 2030; reported approximately 85% self-reported renewables in 2022.
  • Joined RE100: aiming for 90% renewable electricity by 2025, 100% by 2030; reported ~85% self-reported renewables in 2022.
  • Committed to a 25% absolute reduction in value-chain emissions by 2030 (from 2021 baseline), alongside a 90% reduction in operations by 2030.
Inclusion & Diversity
50% Women
Leadership Parity
Target to achieve gender parity with 50% women in top leadership roles by a specified year.
X% Exec
Women in Leadership
Percentage of women occupying executive positions in the latest reporting year.
Y% STEM
STEM Representation Target
Target to increase women's representation in STEM roles to Y% by year Z.
  • Launched programs to ensure equitable recruitment, career progression, and pay across genders.
  • Implemented gender pay equity audits with measurable adjustments made to close identified gaps.
Big Kablio Logo
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio