Auto Shop Manager

Description

As an Auto Shop Manager, your leadership skills will be instrumental in overseeing the efficient operation of our vehicle fleet while delivering top-notch customer service when selling used vehicles. In this multifaceted role, you will manage the maintenance and service needs of our company's vehicles, optimize fleet utilization, and provide crucial support to both drivers and internal/external customers. Primary responsibilities include supervising staff, managing workflow, maintaining inventory, ensuring customer satisfaction, and ensuring compliance with safety and quality standards.

• Coordinate with outside contractors for specialized services or overflow work.
• Prepare, review and update work orders in NAPA Tracs.
• Communicate with customers to explain issues and recommend repairs.
• Handle complaints and follow up to ensure satisfaction.
• Stay current with advancements in vehicle technology and repair practices.
• Submit performance or operational reports to upper management.
• Coordinate repair and maintenance work on vehicles.
• Resolve conflicts and motivate team members.
• Track usage and maintain appropriate stock levels.
• Prioritize incoming jobs and assign them based on skill and availability.
• Keep equipment calibrated and tools in working order.
• Prepared paperwork for titles.
• Ensure timely and efficient completion of work.
• Maintain records of vehicle services, repairs, and parts used.
• Assist mechanics with diagnostics and complex repairs when needed.
• Ensure profitability and minimize waste/losses.
• Supervise and schedule mechanics, and support staff.
• Order and receive parts and supplies.
• Maintain clean and organized work areas.
• Delegate tasks and monitor performance.
• Enforce health, safety, and environmental regulations.
• Provide estimates and get approvals.
• Manage inventory of parts, tools, and fluids.
• Keep maintenance logs and technician and mechanic timesheets updated.
• Train and evaluate employees.
• Ensure proper disposal of hazardous materials.
• Work with vendors for parts, tools, and equipment.

Requirements

• Past experience supervising and scheduling mechanics.
• Client facing experience in a dealership.
• Experience with NAPA Tracs software to prepare and update work orders.
• Car part knowledge.
• Prior experience managing a fleet is preferred; experienced onboarding and offboarding pertaining to vehicle agreements.
• Valid Driver's License.
• Previous experience as a lead mechanic.
• Skilled overseeing repairs and maintenance work.
• Skilled using Excel to create reports on vehicle services, repairs, and parts used plus fleet status.

Benefits

Pay Range: $70,000.00 - $80,000.00 a year

• Vacation pay and sick pay
• Endless opportunities for growth!
• 401K – with company match up to 6%
• Short- and long-term disability benefits
• Healthcare: Medical, Dental, Vision with BCBS as the carrier
• 1 floating holiday per year
• Company paid life insurance
• Minimum of 10 paid holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance