Technical Planning Team Leader

Company logo
Platform Housing Group
Platform Housing Group is a leading housing provider delivering high-quality homes and services.
Lead planning team for repairs/maintenance in West & East Midlands.
8 days ago ago
£38,299 - £38,299
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Leicestershire, England, United Kingdom
Field
Company Size
900 Employees
Service Specialisms
Housing Development
Property Management
Construction Services
Affordable Housing
Regeneration
Consulting
Property Investment
Design & Build
Sector Specialisms
Residential
Affordable Housing
Social Housing
Role
What you would be doing
repair scheduling
wip monitoring
technical guidance
resource optimisation
team leadership
client updates
  • Leading, coaching, and developing a high-performing planning team.
  • Supporting continuous improvement and training initiatives.
  • Overseeing the scheduling of repairs to ensure “right first time” completion.
  • Monitoring work-in-progress and escalating issues to maintain service delivery.
  • Providing technical guidance to scope and time jobs accurately.
  • Ensuring customers receive timely, clear updates and resolving complaints swiftly.
  • Collaborating with other team leaders to optimise resource use.
What you bring
nvq
city & guilds
health & safety
data analysis
leadership
driving licence

As our teams are patch based you'd also need to be based in one of the following areas: the West Midlands and Staffordshire, Derbyshire, Leicestershire, Nottinghamshire & Lincolnshire.

Do you thrive in a fast-paced environment where customer satisfaction and operational efficiency go hand in hand?

Are you a confident leader with a strong technical background in building maintenance?

  • Strong customer focus and problem-solving ability.
  • Ability to analyse data and drive performance improvements.
  • Trade-related qualifications (e.g., NVQ, City & Guilds).
  • Knowledge of health & safety, HR policies, and digital tools.
  • Previous trade or supervisory experience.
  • Technical understanding of trade skills and realistic scheduling.
  • Customer Service Management qualification or equivalent experience.
  • Full Driving Licence as there will be travel across the area.
  • Strong understanding of repairs and maintenance operations.
  • Excellent communication and leadership skills.
Benefits
  • £38,299 per annum
Training + Development
Information not given or found
Company
Overview
1,000+ Homes
Annual New Home Delivery
The group consistently delivers over 1,000 new homes each year, contributing to community growth.
  • Committed to creating vibrant communities and high-quality homes.
  • Strong presence across the UK, focusing on affordable housing and services.
  • Reputation for delivering projects on time and within budget.
  • Expertise in residential, commercial, transport, and utilities sectors.
  • Innovative approach to modern housing solutions, focusing on quality, sustainability, and design.
Culture + Values
  • Customer First
  • Togetherness
  • Innovation
  • Sustainability
  • Respect
Environment + Sustainability
2050
Net Zero Target
Aimed to achieve net zero carbon emissions by a specific future date.
  • working towards reducing energy consumption and improving energy efficiency in their housing stock
  • aiming to develop and maintain sustainable homes with a focus on environmental impact reduction
  • taking steps to ensure that new developments are energy efficient and environmentally responsible
Inclusion & Diversity
  • fosters a diverse and inclusive workplace through their Diversity, Equity and Inclusion (DEI) strategy.
  • actively works on improving female representation in senior roles to achieve gender balance.
  • monitors and reports gender pay gap data with a commitment to addressing disparities.
  • ensures equal opportunities for all employees, regardless of background.
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