Bar Assistant

Description

• Take orders, serve drinks, and recommend drinks based on customer preferences.
• Deliver exceptional Customer Service. Serve drinks to guests in a timely manner and proactively attend to their needs, ensuring a seamless and enjoyable experience.
• Ensure all guests have a unique and memorable experience by delivering top-tier customer service throughout their visit.
• Be a point of contact for any potential incident or emergency that may occur onsite.
• Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.
• Complete set-up, handover, and close-down duties to a high standard, ensuring the workspace is always ready for the next shift or service.
• Provide high-quality bar service, ensuring guest satisfaction, and maintaining a luxurious bar environment
• Keep the bar clean, stocked, and organised. Assist with regular health and safety checks, maintain cleanliness, and uphold the highest standards of hygiene and safety in the bar area.
• Prepare and serve high-quality coffee and hot drinks: This includes brewing, steaming, and crafting specialty drinks with precision and consistency.
• Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard.
• Accurately process all guest orders through the till systems, issue bills, and handle payment transactions with attention to detail.
• Mix ingredients to make cocktails, spirits, and non-alcoholic drinks
• Develop and maintain in-depth knowledge of the menu and offerings to answer guest inquiries, provide recommendations, and enhance their dining experience.

Requirements

• Adaptability, creativity & positivity.
• Strong organisational and leadership qualities with an ability to remain calm under pressure.
• Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
• An experienced Bar Assistant, well-versed in delivering premium experiences to residents & guests.
• Resilience, with an ability to effectively navigate unexpected situations.
• Our operations run seamlessly with the support of a variety of technology systems and software; our Bar Assistants must be technologically astute.
• Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
• Event management experience would be a significant advantage; however full training is provided.
• Experienced cocktail mixologist
• Barista experience would be a welcomed addition

Benefits

• Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Bar Assistant is imperative to be available as required to ensure continuous service to residents.

Training + Development

Interview process

Visa Sponsorship

Security clearance