What you bringcrm/erp/mrp
ms excel
bachelor’s degree
project management
communication skills
attention to detail
We are seeking a dedicated and detail-oriented individual to manage and enhance the experience of our top OEM (Original Equipment Manufacturer) accounts. This role is integral to ensuring that our most valued customers receive a superior level of service tailored to their specific needs. The ideal candidate will have a strong background in customer service, project management, and customer experience, with the ability to manage complex projects and foster strong relationships with key stakeholders. If you excel in a high-touch, client-facing role and have a passion for exceeding customer expectations, we invite you to join our team.
- Attention to detail and a commitment to delivering high-quality service and results.
- Bachelor’s degree in a relevant field (e.g., Business Administration, Science, Project Management).
- 3-5 years of experience in customer service, project management, or a related field, ideally with a focus on OEM accounts or industrial environments.
- Exceptional communication and interpersonal skills, with the ability to build and maintain strong relationships with high-value customers and internal teams.
- Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
- Strong data management and analysis skills, with advanced Excel proficiency and the ability to work with large datasets to identify trends, generate reports, and support data-driven decision-making.
- Experience in the HVAC industry or a related field is advantageous.
- Proficiency in using CRM, ERP, and MRP systems for customer management and project tracking.
- Proficient to Advanced level experience with MS Excel (use of formulas, pivot tables, X/V-Lookup, etc.)
- Strong project management skills, with a proven ability to manage complex projects and deliverables.
- Ability to travel as required to meet with customers and support project activities across regions.
BenefitsBy joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow’s solutions today.
As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges.
Training + DevelopmentInformation not given or found