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Performance Engineer
Sungrow Power Supply Co., Ltd.
Analyze BESS performance, diagnose issues, and support customers remotely.
1d ago
$80,000 - $130,000
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Houston, TX
Remote
Company Size
11,000 Employees
Service Specialisms
Renewable Energy
Solar Power
Energy Storage Systems
Inverters
Energy Management
Sector Specialisms
Solar Energy
Wind Energy
Energy Storage
Electric Vehicles
Photovoltaic Inverters
Wind Energy Converters
Floating PV Systems
New Energy Automotive Driving Systems
Role
What you would be doing
automated reporting
performance analysis
scada integration
downtime investigation
customer liaison
cmms tracking
- Develop automated data processing to generate performance/availability reports on supplied equipment
- Provide recommendations to customers for any downtime due to an external system.
- Interface with other technical and non-technical personnel communicating at a technical level that can be understood by the person that is receiving the information.
- Develop methods to detect Battery string and Inverter under performance.
- Work with customer SCADA engineers to and advise on what equipment data to collect to analyze equipment performance, and conduct availability reporting
- Receive, investigate, and validate customer claims of non-compliance with contractual requirements.
- Assist in investigating BESS issues (such as DC arrays, grid faults/transients, battery cell imbalance, cooling imbalance, design issues, etc.)
- Assist identifying means to improve company processes or gaps
- Analyze reported downtime and evaluate potential causes.
- Perform a variety of tasks involved in the analysis of the operation of BESS products.
- Alert O&M Manager of equipment trends/issues and provide recommendations for corrective action.
- Validate performance reports provided by vendors and participate in report meetings between customers and vendors
- Build strong relationships with customers based on thorough understanding PV and Energy storage challenges and solutions relating to the application of Sungrow Products.
- Assist company stakeholders in analyzing fleet downtime and respective trends on Sungrow equipment with a Reliability Engineer
- Provide feedback to R&D team for common issues effecting contractual requirements.
- Analyze failures for trends requiring proactive actions and provide reports on findings.
- Actively contribute to the development of the Service Knowledge Base.
- Review customer reporting requirements and provide feedback on any Sungrow requirements
- Learn technical operations of Battery storage and PV inverters to understand causes of underperformance
- Understand contracts and documentation on assigned projects to know requirements, track those requirements using internal data from CMMS system and customer provided data, and report on compliance with those requirements.
What you bring
python
ms office
bachelor's
data analysis
problem solving
battery storage
- 2 years of experience with battery storage product performance/reporting
- Must possess customer service, problem-solving skills, and independent thinking
- Must possess effective written and verbal communication skills
- Solar industry, battery industry, or power electronics experience is required
- Strong data analysis and problem solving skills
- 20% to 30%
- Bachelor’s degree or equivalent experience
- System and product level mindset
- Familiar with databases and conducting data analysis (python or similar programming language)
- Ability to work with data in various formats
- Self-starter, strong initiatives and an excellent communicator
- Mandarin (Chinese) and/or Spanish Proficiency Proficiency desired but not required.
- Must be proficient in Microsoft Office Suite (Word, Excel, power Point and Outlook)
- 5 plus years of overall experience.
- Strong personnel and company growth opportunities
- Compensation commensurate with experience
- Competitive benefits package and employee programs
- Contract-to-Hire, Hybrid out of Houston, TX area
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1997
Year Founded
The company was established in 1997, marking the beginning of its journey in renewable energy solutions.
150+
Countries Served
Sungrow's solutions have been instrumental in developing solar infrastructure across over 150 countries worldwide.
- A global leader in renewable energy solutions, specializing in the development and production of solar inverters, energy storage systems, and related technologies.
- Focuses on clean energy to support the global energy transition.
- Serves sectors including energy, utilities, and commercial industries.
- Recognized for innovative approaches to making solar energy more accessible and efficient.
- Successfully delivered high-impact projects, including large-scale solar power plants and energy storage systems worldwide.
- Committed to advancing solar energy technology through strong research and development efforts.
- Customer-oriented: Focusing on customer success as a core value.
- Innovation-driven: Pioneering technologies to meet future energy needs.
- Integrity and Trust: Upholding high ethical standards and mutual trust.
- Collaboration: Encouraging teamwork and sharing of knowledge.
- Sustainability: Committed to green energy solutions and sustainable practices.
2050
Net Zero Emissions Target
The company aims to achieve net zero emissions by 2050, demonstrating a long-term commitment to reducing its environmental impact.
- Developing green technologies that reduce carbon footprints.
- Commitment to energy efficiency and renewable energy projects.
- Incorporating environmental considerations into product design and development.
- Achieved significant reduction in CO2 emissions from global operations.
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