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BRANCH MANAGER - STEVENS EQUIPMENT SUPPLY
Daikin Comfort
Oversee branch operations, staff, sales, and profitability for HVAC equipment distributor.
2d ago
$60,000 - $80,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Johnstown, CO
Field
Company Size
3,800 Employees
Service Specialisms
HVAC replacement services
Indoor air quality solutions
All‑electric heat pump installation
Ductless mini‑split installation
Smart home thermostat & controls integration
Sector Specialisms
Residential
Commercial
Industrial
Role
What you would be doing
inventory management
sales processing
financial oversight
safety compliance
staff development
reporting
- Maintain ample levels of inventory to meet delivery and service expectations of all branch customers.
- Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.
- Maintain sales – review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM.
- Has authority to hire, recommend pay, establish performance and recommend for termination
- Provides guidance and training to subordinates
- Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director
- Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections.
- Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.
- Maintain a working knowledge of company’s benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment,
- Maintain a 93%, or higher, audit score
- Develop plans for increased branch profitability/productivity and drive continuous improvement processes.
- Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform.
- Accountable for implementation of policies, processes, and procedures for short-term results
- Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately.
- Stay current with cycle counts and keep dead stock at a minimum.
- Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions.
- Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos.
- Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner.
- Ensures work is aligned with the ROM’s expectations, goals, and vision
- Review P&L; hold safety meetings, security reports and maintain facility.
- May work outside regular working hours in case of emergencies within the branch as required.
- Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner.
- Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations.
What you bring
customer service
leadership
crm
hvac
college degree
ms office
- Proven customer service experience with high level of customer satisfaction
- Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties.
- Working knowledge of CRM & Mincron or similar applications is preferred.
- HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts
- High School diploma or GED equivalent.
- Must be able to perform essential responsibilities with or without reasonable accommodations.
- Experience leading a team of employees towards a common goal
- Ability to build and maintain positive relationships with customers, vendors, and employees
- Knowledge of warehouse/inventory management and material handling equipment such as forklifts
- Strong organizational and time management skills
- Effective verbal and written communication skills and interpersonal skills
- Ability to apply good judgement and decision-making skills including strong work ethics and integrity.
- Works on difficult to moderately complex issues and projects
- High level of attention to detail and compliance and results driven.
- 3+ years in a leadership/supervisory role
- Experience in HVAC wholesale industry strongly preferred
- College degree strongly preferred.
- P&L understanding
- Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint)
- Excellent problem-solving skills, with ability to apply sound judgment
- Training programs are available to help guide team members and develop new skills
- Benefits are effective on day one for all full-time direct hires
- Growth Opportunities - there is immense opportunities to grow your career
- Compensation Package ranges from $60k to $80k DOE plus bonus
- The company offers a comprehensive benefit package. Benefits for employees include healthcare, dental, and vision insurance, life and long-term disability insurance, 401k and different types of paid time off.
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- applicants must be legally authorized to work in the united states; no employer‑sponsored visa will be provided.
Information not given or found
Company
Overview
100 Years
Years of HVAC Experience
The company has a rich history rooted in a century of HVAC innovation.
2022 Rebranded
Year of North American Rebranding
The company rebranded in North America, unifying residential and commercial solutions.
280M Units
Units Globally
The company has showcased its impact with over 280 million units globally.
400+ Patents
Global HVAC Patents
Backed by extensive R&D, the company holds over 400 HVAC patents worldwide.
- Merges Daikin’s global tech with Goodman’s U.S. acquisition roots.
- Engineers and delivers high-efficiency heat pumps, central ACs, ductless mini-splits, smart thermostats, and air purifiers.
- A pioneer in using low-GWP R-32 refrigerant, demonstrating commitment to environmental impact.
- Each individual possesses infinite potential, and the cumulative growth of all employees is the foundation for the company's development.
- Boldly take on challenging situations with full conviction of your potential.
- Refine and enhance your strengths and expertise until you excel in your field of expertise.
- Learn humbly from others who have different thoughts, values, and experiences.
- Participate with a sense of ownership by sharing information and opinions through deep and extensive discussions ('Flat and Fast management').
- Fulfill your roles and responsibilities, and work together towards achieving goals.
- Respect each person, unleash your infinite potential, and embrace healthy competition.
96% Water Recycling
Closed-Loop Water System
Recycles up to 96% of process water, significantly reducing water consumption.
40,000 Tons Recycled
Annual Scrap Material Recycling
Processes and recycles 40,000 tons of scrap material annually, promoting resource efficiency and sustainability.
400,000 kg Refrigerant Avoided
Reclaimed Refrigerant Program
Avoids over 400,000 kg of virgin refrigerant annually through the 'Loop by Daikin' initiative, reducing environmental impact.
-30% to -50% GHG Targets
Global Environmental Vision 2050
Aims to reduce greenhouse gas emissions by 30% by 2025 and 50% by 2030 compared to a baseline, with 17% achieved by FY2023.
- Solar array reduces DTTP carbon emissions by 535 tons annually and offsets equivalent of 100 cars.
- Composts 1,000 lb of food waste monthly.
- Zero-waste-to-landfill goal by 2030; 85% of waste recycled by end of 2024; on-site composting and e-waste recycling.
- Uses R-32 refrigerant (low-GWP) across products for enhanced energy efficiency.
- Promotes inverter technology and heat pumps (up to 80% GHG reduction vs gas boilers)
- Award-winning pollinator garden supporting monarch butterflies and native bees; drought-resistant landscaping; Adopt-a-Highway program.
- 1-megawatt solar array installed at Daikin Texas Technology Park, eliminating ~845 metric tons of CO₂ annually.
- People‑Centered Management: belief in individuals’ potential as source of competitiveness.
- Draw out enthusiasm and understanding to strengthen organization and enable individuals to demonstrate their full potential.
- Workplace where employees experience fulfillment, purpose, and can demonstrate maximum potential.
- PCM Behaviors include building genuine, trustworthy relationships and teamwork through information sharing, deep discussion, ownership, and respect.
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