Application Support Specialist – GIS Quality

Description

• Data Migration & Cleaning: Execute strong data analysis and preparation to clean, validate, and prepare the Fibre Database for migration from Microsoft Access to a new, secure cloud platform.
• Technical Support: Provide specialized support to ensure smooth transition and high data quality throughout the migration and integration process.
• Quality Assurance & Documentation: Produce clear, comprehensive technical and end-user documentation, including functional specifications, training materials, and testing documents.
• System Integration: Design and implement data integration strategies, applying design skills to integrate the clean fibre data into the in-house Telecom Authorization System (TAS).
• Development Collaboration: Actively collaborate with TAS developers by leveraging experience in software development concepts to ensure accurate and efficient data flow and integration between the database and TAS.
• GIS Data Management: Manage and perform data uploads into Smallworld GIS and ensure accurate data is added to ArcGIS for spatial analysis, mapping, and reporting.

Requirements

• Previous Utilities sector experience, engineering or software background, knowledge of Fibre Optics/Telecom ( preferred)
• Ability to produce clear, high-quality documentation (functional specs, testing/training docs).
• Excellent technical skills in troubleshooting and correcting issues, with advanced skills in MS Office (Word, Excel, Visio, and Access)
• Excellent communication skills for a professional environment, both written and spoken.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent.
• 3 years of production support and/or upgrade experience in IT Business Application Support or equivalent with Strong proficiency in data analysis and preparation techniques.
• Experience or strong understanding of software development principles for effective collaboration with developers (specifically on a Ruby on Rails application like TAS).
• Intermediate working knowledge and excellent skills in adhering to divisional and ISO 9000 quality standards and documentation procedures.
• Proven familiarity with GIS systems, including ArcGIS, and practical experience with Microsoft Access database management.
• Every contractor must supply their own “Smart Phone”. This is needed to gain access to the Organizations network.
• Every contractor must supply their own Windows 11 Laptop computer for the duration of the assignment.
• Demonstrated design skills for successfully integrating data sets into enterprise application systems.

Benefits

• Pay Rate: $49.92/hour, depending on experience

Training + Development

Interview process

Visa Sponsorship

Security clearance