Cabinet Service Technician
Carter Lumber
jobsite analysis
warranty repairs
performance testing
safety
certification
customer service
Responsible for acquiring the training needed to repair the product safely and efficiently. Responsible for becoming certified in the product/area that is being repaired to ensure that we are providing the best service to our customers.
Ensures that customers are treated with the utmost respect and given the highest quality of workmanship. This is accomplished through timely completion of the job, attention to detail, following the company’s code of conduct and the ability to react to problems and complaints in a patient and understanding manner.
Analyzes jobsite prior to beginning a job to ensure that quality repairs can be done. Repairs assigned warranty products using the appropriate tools. Conducts cabinets performance tests. Create and supports a safe work environment on the job site to protect the interest of the company at all times.
- Pass all Carter Lumber employment requirements
lift 50lb
cabinet repair
problem solving
driver's license
math skills
communication
A Carter Lumber Cabinet Service Technician will perform various repairs for cabinets under warranty. Knowledge of cabinets including installation will be vital in this position’s success as well as, a strong commitment to customer service. A strong belief in the mission and goals of the company are necessary to this position.
- Ability to lift 50 lbs
- Strong knowledge of building materials and tools
- Ability to analyze and solve problems
- Valid drivers license, able to pass qualification to operate Carter pickup truck and van (no special license required for either)
- Possess strong math skills
- Possess a strong work ethic and the ability to work under time constraints
- Ability to follow directions both written and verbal
- Ability to climb a ladder to heights up to 32’
- Good verbal and written communication skills
- Vacation time and paid holidays
- Optional supplemental life insurance
- Vendor incentives
- Short and Long-Term Disability
- Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
- Company-paid life insurance and AD&D
- Company-match 401(k)
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1932 Founded
Year Established
The company originated as a small lumberyard and has since expanded nationally.
200+ Locations
Nationwide Presence
A extensive network ensures quick and reliable delivery across the United States.
- Serves construction professionals with a vast range of building materials.
- Provides products like lumber, millwork, insulation, and hardware.
- Known for strong relationships with contractors and homebuilders, becoming a trusted resource for high-quality materials.
- Distribution network meets demands of large-scale and small-scale projects.
- Specializes in both residential and commercial sectors, offering diverse construction solutions.
- Able to provide custom solutions for large, complex builds while maintaining quality service for smaller, residential jobs.
- Family First
- Working Together
- Investing in People
- Fun is Fundamental
- Family of Companies
No explicit environmental or sustainability strategy
Lacks public sustainability commitments
The company has not publicly stated environmental or sustainability goals, including a net zero target.
Value engineering reduces construction waste
Efficient construction practices
The company uses value engineering techniques such as optimizing plans, prefabricated panels, and engineered trusses to minimize material waste and improve jobsite efficiency.
Invests in sustainable wood products
Advanced wood manufacturing
The company invests in precision-cut engineered wood products and advanced manufacturing technologies to reduce operating costs and waste in major markets.
3.6 DEI Rating
Employee Reviews on Glassdoor
The company received a 3.6 out of 5 star rating on Glassdoor based on 77 employee reviews.
Gender DEI Scores
Men: 3.6, Women: 4.1
Men reported a DEI rating of 3.6 while women reported 4.1.
- Improved employee-reported DEI rating over the past 12 months
- No publicly stated DEI strategy, strategic goals, or gender representation targets found
