Field Operations, Manager

Description

• Optimize resource utilization across the MidAtlantic region, ensuring the right mix of technical and operational talent is deployed to meet project demands.
• Analyze operational data and safety metrics to identify trends, mitigate risks, and drive continuous improvement in field performance.
• Conduct regular operational audits to verify that all field activities comply with internal performance benchmarks, safety protocols, and regulatory requirements.
• Act as the senior escalation point for operational challenges, focusing on dispute resolution and maintaining high client satisfaction scores.
• Develop and enforce rigorous Quality Assurance (QA) frameworks to minimize rework and ensure technical precision in all field deliverables.
• Translate client infrastructure objectives into actionable staffing and operational plans, ensuring seamless execution of service mandates.
• Provide operational leadership and mentorship to a diverse team of field professionals, ensuring consistent adherence to PowerRise’s standard operating procedures (SOPs).
• Lead "Service Delivery Reviews" to analyze portfolio health, identify bottlenecks in field operations, and implement process improvements.
• Foster a culture of crossfunctional collaboration between technical engineering staff and site operations teams to streamline service delivery.
• Champion a "Zero Harm" safety culture, maintaining strict oversight of OSHA and NESC compliance across all field operations.
• Partner with client stakeholders to define operational success metrics and ensure PowerRise’s field teams are meeting or exceeding performance targets.

Requirements

• Background in utility grid modernization or infrastructure maintenance operations.
• Experience optimizing workflows for distributed field teams.
• Education and Experience: Bachelor’s degree in Engineering, Operations Management, or a related technical field with more than 10 years of relevant experience; OR a High School Diploma/GED with more than 14 years of progressive experience in utility operations or field leadership in lieu of a degree.
• Strong background in regulatory compliance, safety governance, and resource management.
• PMP or CCM certification.
• Demonstrated experience managing multidisciplinary field teams, specifically overseeing both technical (engineering) and operational (execution) personnel.
• Proven ability to nurture seniorlevel client relationships through operational excellence and consistent service delivery.

Benefits

• Investing in Your Future: From a 401(k) with company match to comprehensive life and disability coverage, we provide the tools you need for longterm financial security.
• Time for You: We understand the importance of balance. Our competitive PTO and Holiday policies allow you to disconnect and spend quality time with family and friends.
• Grow With Us: As we scale, you scale. We offer mentorship, training, and the opportunity to take on new challenges in a dynamic, collaborative environment.
• TopTier Care: Your health matters. We offer robust health, dental, and vision coverage to keep you and your loved ones healthy.

Training + Development

Interview process

Visa Sponsorship

Security clearance