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Lead Parking Attendant
Abm Industries
Oversee daily operations of parking facilities, ensuring efficient traffic flow, enforcing parking regulations, and providing excellent customer service as a Lead Parking Attendant.
20d ago
$16
Junior (1-3 years)
Full Time
Annapolis, MD
Onsite
Company Size
117,000 Employees
Service Specialisms
Janitorial
Engineering
Parking
Electrical and lighting
Energy solutions
HVAC and mechanical
Landscape and turf
Mission critical solutions
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
handle inquiries
issue citations
monitor flow
operate equipment
conduct inspections
prepare reports
- Handle customer inquiries, complaints, and issues in a professional and timely manner.
- Enforce parking policies and issue citations or warnings as necessary.
- Monitor and manage traffic flow to ensure efficient use of parking spaces.
- Coordinate the activities of parking attendants during assigned shifts.
- Prepare daily shift reports and assist in compiling operational data.
- Conduct routine inspections of parking areas to ensure cleanliness, safety, and functionality.
- Train new attendants on procedures, customer service, and safety protocols.
- Operate and troubleshoot parking equipment such as ticket machines, gates, and payment kiosks.
What you bring
computer skills
leadership experience
customer service experience
interpersonal
communication
- Basic computer skills for reporting and documentation.
- Prior leadership or supervisory experience preferred.
- 2+ years of experience in parking services or a related customer service field.
- Lead by example by demonstrating excellent customer service and adherence to all policies.
- Strong interpersonal and communication skills.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, background checks will be conducted for this position.
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Company
Overview
1909 Founded
Year of Establishment
The company began operations as a window-cleaning service in San Francisco.
$8.4B Revenue
Annual Revenues
Reflects the company's global scale and integrated service model.
6B sq ft
Space Managed
The company services over 6 billion square feet of space daily.
27/30 Airports
Busiest U.S. Airports
The company manages operations at 27 of the 30 busiest U.S. airports.
- Evolved into a global facility-services powerhouse.
- Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services.
- Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate.
- Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities.
- A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021.
- Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.
- Building strong relationships with customers, delivering high-quality services.
- Maintaining the highest standards of integrity in all actions.
- Striving to deliver exceptional results with innovation and continuous improvement.
- Working together to achieve shared goals and fostering collaboration across the company.
- Treating everyone with dignity and respect, honoring diversity and encouraging inclusivity.
2040 Target
Net-Zero Carbon Emissions
Aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to combating climate change.
- Integrates sustainability into operations and offerings, prioritizing energy efficiency and renewable energy solutions.
- Focuses on sustainability through a framework that reduces waste, energy use, and water consumption.
- Tracks progress using key performance indicators (KPIs) and publishes annual sustainability reports.
- ABM's DEI strategy emphasizes creating a diverse, equitable, and inclusive workplace.
- The company is committed to increasing the representation of women and minorities in leadership roles.
- ABM tracks diversity metrics and provides data on gender balance, aiming to improve gender representation across all levels.
- The company has specific goals to recruit and retain diverse talent across its operations.
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