Fire Service Technician
Johnson Controls
Diagnose, service, install, and maintain fire alarm and life safety systems at customer sites.
23 days ago ago
$23 - $29
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Bowling Green, KY
Field
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role
What you would be doing
diagnostics
service calls
system installation
blueprint reading
inventory management
customer interaction
- Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
- Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
- Help to train or mentor others on the service team.
- Participate in a scheduled On-call rotation.
- Obtain customer signature upon completed service call assignment.
- Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
- Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers
- Maintain truck inventory to ensure timely response to customer needs.
- Retain any licenses that are required by National, State and Local codes.
- Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
- Contact customer representative and ascertain equipment/systems problems.
- Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.
What you bring
nicet ii
high school
low voltage
simplex
customer service
2-5 yrs
- Able to pass a pre-employment background and drug test.
- Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
- Ability to follow verbal and written instructions.
- Simplex System Experience
- Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
- Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
- Possess a valid driver’s license and driving record that meets company requirements.
- Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
- 2-5 years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
- NICET Level II certification
- High School Diploma or equivalent
- Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
- Strong organizational skills, positive attitude, and ability to learn quickly.
- Ability to work flexible hours including weekends to meet customer requirements.
- JCI Employee discount programs (The Loop by Perk Spot)
- Overnight travel may be required.
- Competitive pay
- Company vehicle, tools, and equipment provided to complete all jobs.
- Paid vacation/holidays/sick time 10 days of vacation first year!
- Comprehensive benefits package including 401K, medical, dental, and vision care Available day one!
- Extensive product and on-the-job/cross-training opportunities With outstanding internal resources!
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- must pass a pre-employment background and drug test.
People also searched
Company
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
- Pioneered the electric thermostat, launching the building controls industry.
- Evolved into a global leader in smart building systems through over a century of innovation.
- Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
- Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
- Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
- N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
- Includes diversity targets in senior leaders’ performance metrics tied to compensation.
- Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
- Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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