Air Source Heat Pump Installer

Company logo
Liberty. The Go-To People For Property Services.
Specialist in domestic property repair, maintenance, heating, compliance and decarbonisation services.
Install and service air source heat pumps in social housing
7 days ago ago
£45,000 - £50,000
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Oxford, England, United Kingdom
Field
Company Size
1,100 Employees
Service Specialisms
Property Services
Planned Maintenance
Repairs
Compliance
Asset Management
Project Management
Technical Services
Facilities Management
Sector Specialisms
legislative compliance
heating services
reactive repairs and maintenance
voids management
construction
planned works
decarbonisation projects
Role
What you would be doing
installation
fault diagnosis
hvac systems
supervision
compliance
documentation
  • Participate in out-of-hours work as required, including overtime and call-out duties
  • Oversee and manage the delivery of onsite works, including installation and servicing of hot water cylinders, thermal storage systems, and heat pumps
  • Ensure all works are completed to the required standards, including PAS 2030, MCS installation standards, and Gas Safe regulations
  • Report any accidents, near misses, or potential hazards in accordance with company procedures
  • Install, upgrade, and maintain heating, plumbing, sanitation, and HVAC systems on both planned and reactive bases
  • Accurately document all work activities using a PDA or similar device
  • Provide on-site supervision, offering technical and practical support to team members
  • Carry out fault diagnosis, maintenance, and repairs to heating systems, ensuring effective and efficient operation
  • Undertake general central heating system installations and repairs across both domestic and commercial properties
What you bring
nvq plumbing
17th edition
pas 2030
heat pump
f‑gas
uk driving
  • Recognised craft qualification such as NVQ Level 2/3 in Domestic Plumbing City & Guilds equivalent
  • Strong knowledge of domestic appliances and installations
  • Electrical qualifications (e.g., 17th / 18th Edition)
  • Knowledge of solar systems (Level 3 RFQ qualifications)
  • Solid understanding of domestic and commercial heating systems, including BMS and controls
  • Experience working to PAS 2030 standards, including preparing compliant installation evidence
  • Extensive experience in commercial fault finding and rectification
  • Proven experience within local authority or social housing sectors
  • Installation experience with Unvented Hot Water Systems
  • Excellent technical skills and problem-solving ability
  • Experience working with HIUs (Heat Interface Units)
  • Experience in control system rewiring
  • Level 3 Award in the Installation and Maintenance of Heat Pump Systems (C&G, BPEC or LCL Awards)
  • Water Regulations Certificate
  • Proficient in various pipework installation methods, including press-fit systems
  • F-Gas qualification
  • Excellent knowledge of current legislation and industry regulations
  • G3 Unvented Hot Water Cylinder Certification
  • Full, clean UK driving licence
  • Strong understanding of Health & Safety regulations and best practice
Benefits
  • Training & Growth: Ongoing professional development to keep you at the top of your game
  • Work-Life Balance: 23 days annual leave + bank holidays, plus flexibility with overtime
  • Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more
  • Company Van: fuel card, and excellent benefits
Training + Development
Information not given or found
Company
Overview
£120M+ Revenue
Annual Revenue
The company generates over £120 million annually, positioning it as a significant player in the property services sector.
89,000 Jobs
Annual Job Volume
The company targets over 89,000 jobs annually, showcasing its large-scale operational capacity.
89% First-Fix Rate
Service Efficiency
Achieves an impressive 89% first-time-fix rate, reflecting high operational efficiency.
90% Direct Operatives
Workforce Composition
Employs a workforce where 90% are directly employed operatives, ensuring quality and control.
  • Evolved into a national property services specialist with regional hubs across England and Wales.
  • Handles 1,500 tenant calls daily and delivers over 114,000 repairs yearly.
  • Acquired by Wates in October 2024 to enhance heating, compliance, and renewable energy capabilities.
  • Operates with a national reach through its headquarters in Knowsley and bases in Manchester, Leeds, Portsmouth, Havant, and Cardiff.
  • Embeds welfare spotting into repair visits, training staff to identify issues like neglect or hoarding.
  • Leverages data-driven systems integrated with housing-management platforms for real-time performance and compliance tracking.
Culture + Values
  • We are a service-driven company, focusing on customer satisfaction.
  • We value integrity and always act with honesty and transparency.
  • We promote a culture of collaboration and teamwork.
  • We are passionate about providing high-quality services.
  • We are dedicated to continuous improvement and innovation.
Environment + Sustainability
2030
Net Zero Emissions by 2030
Target to achieve zero emissions by the year 2030, demonstrating a strong commitment to combating climate change.
  • Reducing carbon footprint through energy-efficient solutions.
  • Incorporating sustainability into every aspect of operations and services.
  • Investing in eco-friendly technologies and practices to reduce waste and energy consumption.
Inclusion & Diversity
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