Implement data-driven approaches to continuously assess and improve operational workflows, identifying opportunities for process optimization.
Lead, mentor, and develop operations teams, ensuring clear communication, effective training, and professional development opportunities.
Ensure that all operational activities meet or exceed industry safety standards and regulatory requirements.
Lead the development and implementation of dashboards and performance indicators that allow real-time tracking of operational activities.
Ensure compliance with all aviation safety regulations (FAA, TSA, OSHA) and company policies.
Use performance data to optimize resource allocation, including personnel, equipment, and budgets, ensuring they meet operational demands.
Oversee safety audits, emergency drills, and incident response plans, leveraging data to assess potential risks and improve preparedness.
Leverage customer feedback and operational data to identify and resolve service disruptions or failures quickly and effectively.
Oversee daily aviation operations, including janitorial services, floor care, high dusting, and preventative maintenance coordination.
Collaborate closely with customer service teams to ensure high levels of customer satisfaction throughout operations.
Implement and analyze quality assurance programs to continuously improve the passenger experience and operational effectiveness.
Develop and implement operational strategies based on data analysis and performance metrics that improve efficiency, safety, and service quality.
Stay updated on changes in aviation regulations and use analytical tools to adjust operational practices, ensuring ongoing compliance.
Monitor team performance and productivity using key performance indicators (KPIs), addressing challenges or bottlenecks proactively.
Conduct regular meetings with department heads to review performance metrics, identify issues, and align priorities, making adjustments based on data insights.
Utilize data analytics tools to monitor key operational metrics, track trends, and generate reports that inform decision-making processes.
Use data insights to identify opportunities for cost reduction, process improvement, and performance enhancement.
Requirements
physical
fast‑paced
flexible
on‑site
Physical Requirements: May involve standing or walking for extended periods while inspecting operational areas or overseeing on-site projects.
Work Pace: Fast-paced and dynamic, requiring quick decision-making and the ability to adapt to unexpected operational challenges or emergencies.
Work Hours: Requires flexibility with working hours, including occasional evenings, weekends, and holidays, to accommodate the 24/7 nature of aviation operations.
Location: Primarily based in an office setting, with frequent visits to operational areas, including airfields, hangars, terminals, and maintenance facilities.
Benefits
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Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
1909 Founded
Year of Establishment
The company began operations as a window-cleaning service in San Francisco.
$8.4B Revenue
Annual Revenues
Reflects the company's global scale and integrated service model.
6B sq ft
Space Managed
The company services over 6 billion square feet of space daily.
27/30 Airports
Busiest U.S. Airports
The company manages operations at 27 of the 30 busiest U.S. airports.
Evolved into a global facility-services powerhouse.