Organising bookings of the Guest Suite and ensuring it is made ready for the next guests.
Producing letters and other correspondence, where accuracy is key.
Providing administration support to the Estates Manager.
Co-ordinate and distribute our newsletter on a monthly basis and update the bulletin board.
Managing lunch bookings and ensuring these are passed to the Catering Manager.
Managing incoming calls and enquiries.
Welcoming visitors to the Estate office, ensuring the very best service is provided to colleagues, residents, residents’ families, and other visitors.
Arranging Domestic Assistance Rota in conjunction with Registered Estates Manager.
Requirements
admin experience
professional
communication
microsoft office
Previous experience in an administrative role or supporting customer service is desirable, but not essential. Full training will be provided including induction and ongoing support.
Ability to be considerate, patient, and professional, especially when in a busy office.
Clear and confident communication skills and experience of using Microsoft Office.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
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Security clearance
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Company
Overview
1977 Founded
Year of Establishment
The company was established in 1977 by its founders, marking the beginning of its pioneering work in private retirement housing.
1,300 Developments
Retirement Housing Portfolio
The company has constructed and managed over 1,300 retirement developments across the UK, showcasing its extensive reach.
£725M Revenue
Annual Financial Performance
In 2019, the company achieved a revenue of £725 million, highlighting its significant financial performance.
5-Star Rating
Customer Satisfaction
The company has received a full five-star customer satisfaction rating annually since it was awarded, reflecting high customer satisfaction.
They focus on brownfield town‑centre sites close to amenities, combining construction, property sales, management, and tailored support services.
Notably, they remain the landlord and managing agent on all developments built since 2010, ensuring consistent quality and oversight.
In 2020, they were acquired by Lone Star Funds in a £647 million deal, later partnering with Macquarie and John Laing to finance a rental portfolio.
Culture + Values
Respect for people and communities
Acting with integrity and transparency
Creating an environment where people thrive
Building trust through consistent and reliable performance
Encouraging innovation to improve and evolve
Environment + Sustainability
2030
Net Zero Carbon Target
Aiming to achieve net zero carbon emissions by 2030 through strategic reductions and innovations.
Reducing carbon emissions across the business
Implementing energy-efficient measures in developments
Focus on reducing waste and increasing recycling rates
Use of sustainable building materials
Monitoring and improving water and energy usage in buildings