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Renewable Technology Operative
Livewest
Provider and manager of affordable and shared‑ownership homes in South West England, reinvesting profits into new housing.
Perform fault-finding, installation, and annual servicing of renewable technology systems in residential homes while ensuring excellent customer service and maintaining compliance with safety regulations.
Provide excellent customer care and act as a professional ambassador in residents’ homes.
Maintain accurate records using handheld devices.
Apply basic electrical knowledge to support fault diagnosis and resolution.
Participate in the out-of-hours on-call rota and attend training and team meetings as required.
Deliver all work to the highest standards, complying with safety regulations and service specifications.
Ensure compliance with health and safety procedures at all times.
Support the wider Property Services team with responsive maintenance tasks as needed.
Diagnose and repair renewable technology systems, including fault-finding, installation, and annual servicing.
What you bring
water regs
ckr1
htr1
f-gas
driving licence
18th edition
Water Regs WRAS - If Electrical, required to complete within a reasonable timeframe after successfully passing probation period.
CKR1 (Cookers) - Required to complete within a reasonable timeframe after successfully passing the probation period.
HTR1 (Heaters) - Required to complete within a reasonable timeframe after successfully passing the probation period.
F-Gas Level 1 or 2
A full, manual, UK driving licence.
18th Edition (BS7671) - Required to complete within a reasonable timeframe after successfully passing the probation period.
Strong technical skills in diagnosing and repairing heating systems.
Low Carbon Heating Technician Apprenticeship
A positive, customer-focused attitude and the ability to work independently.
Post-qualification experience in the renewable technologies industry.
Unvented Hot Water - If Electrical, required to complete within a reasonable timeframe after successfully passing probation period.
L8 (Legionella)
Electrical: Core apprenticeship (2360 parts 1 & 2 or equivalent - NVQ 3, City & Guilds)
Part L (Energy Efficiency) - If Electrical or Low Carbon Heating Technician, required to complete within a reasonable timeframe after successfully passing probation period.
Basic electrical knowledge and experience using mobile technology.
Benefits
Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
Full Kit: Uniform and PPE supplied for your safety and convenience.
Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
Opportunities for professional development and training.
Giving Back: Up to four paid volunteering days a year to support our communities.
Family Support: Policies designed to help you balance work and family life, including a new child payment.
A supportive and inclusive work environment.
The chance to make a real impact in communities across the South West.
Company Van: Includes a fuel card for work-related travel.
Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
The company has a rich history in housing, spanning over four decades across Cornwall to Gloucestershire.
40,000 Homes
Properties Managed
Manages a significant portfolio of residential properties across the South West region.
£1 Billion
Affordable Housing Fund
Committed to investing a substantial sum to drive future affordable housing initiatives.
5,000 Homes
New Affordable Developments
Aims to deliver thousands of new affordable housing units over the next five years.
Born in March 2018 from the merger of Knightstone Housing and DCH, it carries over decades of housing heritage across Cornwall to Gloucestershire.
It blends affordable rent, shared ownership, and private sale to fuel future development.
Reinvests profits from private-sale homes into more affordable housing, sustaining thousands of construction and supply-chain jobs.
Projects span supported housing for vulnerable groups through to contemporary shared-ownership developments.
Specializes in residential development and management, maintaining an in-house property services team handling repairs, compliance, and upgrades.
A standout initiative is its InFocus customer-scrutiny group, empowering residents to shape repair and service standards from the ground up.
Culture + Values
We are customer focused
Seeking to understand our customers and their individual needs.
Asking customers what solutions will work for them.
Putting ourselves in our customer’s shoes.
Doing what we say we will do.
Building trust with our customers.
Being fair, open, transparent and communicating honestly.
Putting our energy into outcomes, not processes.
Treating colleagues as customers too.
We challenge convention
Innovating and being creative.
Embracing differing viewpoints.
Questioning and encouraging constructive challenge.
Trying out new ideas and promoting new ways of working.
Learning, developing and improving.
Being resilient in times of change and uncertainty.
We deliver together
Knowing that to provide homes we need to thrive as a business.
Being inclusive.
Treating everybody with respect.
Making opportunities to collaborate with colleagues.
Working together to constantly improve outcomes.
Willingly sharing our expertise and supporting colleagues.
Not wasting time or money.
Celebrating success and learning from mistakes.
Taking pride in working for LiveWest and its customers.
Environment + Sustainability
100% by 2028
Energy Efficiency Target
All existing homes to reach EPC C+ two years ahead of government targets.
99% of Homes
High Energy Performance
99% of new affordable homes achieved minimum EPC B, with some reaching EPC A.
£45M Investment
Energy Retrofit Programme
Investment to upgrade homes to meet EPC C standards by 2028.
8th National Rank
Sustainable Housing Provider
Ranked among the top sustainable housing providers in the UK.
Committed to delivering new homes to EPC high B/low A with enhanced fabric-first approach.
Installing infrastructure in new homes to accommodate future heat pumps; transitioning away from gas/oil heating toward electric systems.
Targeting 20% paper consumption reduction over 12 months and 10% annual business mileage reduction over three years.
Retrofitting 8,000 fuel-poor homes before 2028 under ‘Creating Greener Futures Together’ campaign.
Pilot of electric vans and installation of EV chargers at depots and colleague homes.
All three offices built/refurbished to BREEAM Excellent or equivalent; EV charging, zero-landfill waste policy; PV generation (~15,958 kWh last year).
Early adopter of Sustainability Reporting Standard (SRS) for Social Housing; published Scope 1 & 2 emissions and Net Zero business roadmap in Oct 2022.
Accredited SHIFT Gold for environmental performance, covering CO₂ emissions, water use, waste, climate response.
Awarded Sustainability category at Exeter Property Awards for ambitious environmental steps.
Inclusion & Diversity
Four Volunteering Days
Paid time off for community support
Employees are entitled to up to four paid days annually to support community initiatives.
£250 Referral Bonus
Monetary incentive for employee referrals
Colleagues can earn £250 for referring friends who are successfully hired.
Colleague Equality, Diversity and Inclusion Group to challenge and deliver positive change.
Race and Ethnicity Equality Network (REEN), Sexuality and Gender Equality group (SAGE), Disability group.
Learning Bites webinars include diversity and inclusion topics.
Annual colleague engagement survey and consultative body Team Voice include EDI input.
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