Leading architecture, engineering and construction firm delivering transportation, water, power & buildings solutions.
Overnight traffic monitoring and dispatch of NYSDOT help trucks for incidents.
18 days ago ago
$20 - $22
Entry-level
Full Time
Syracuse, NY
Field
Company Size
5,000 Employees
Service Specialisms
Enterprise AI
Data Transformation
Platform Modernization
Cloud Migration
Digital Banking
Fintech Solutions
AI‑Driven Customer Service
High‑Performance Computing
Sector Specialisms
Banking
Insurance
Manufacturing
Retail Banking
Capital Markets
Asset Management
Virtual Banking
Insurance Life Health
Role
Description
hotspot monitoring
signal dispatch
vms management
data entry
traffic dispatch
camera monitoring
Pro-actively monitoring "hotspots", work zones, motor vehicle accidents, weather conditions, and special events.
Monitoring & reporting over-height vehicle detection alerts, construction work zones and roadway closures.
Dispatching & reporting traffic signals malfunctions and highway maintenance calls.
Deploying messaging and monitoring VMS (Virtual Message System) boards.
Call-taking and data entry into various computer logs and record keeping software using Microsoft applications (SharePoint, Outlook, Excel, Word, etc.).
Dispatching NYSDOT help truck crews for routine and emergency traffic situations.
Performing record keeping tasks, computer entries, complete daily reports and quality control/assurance checks.
Monitoring & entering information into web-based traffic information systems and mapping sites for travel convenience and alerts.
Monitoring traffic cameras installed along the road network for declaring and responding to traffic incidents in a timely manner.
Requirements
dispatch exp
associate degree
windows office
customer service
multi-tasking
valid license
Or two years of full-time employment in operations dispatching with at least experience in transportation, fire, police, EMS, 911, or military.
Associates Degree or higher,
Must have an aptitude for providing exceptional customer service, interpersonal relationships, and ability to work well within a diverse group.
Ability to use computers in “Windows Office Suite” and other web applications and completing clear and detailed written reports using effortless keyboarding skills.
Must complete the probationary training period.
Willing to work all shifts including weekends, overnights and holidays and be on-call if necessary (shifts include 8, 10, and 12-hour periods - depending on current needs).
Adherence to company code of conduct and policies & procedures.
Capable of multi-tasking and working in a fast-paced environment.
Must possess reliable transportation, a valid driver’s license, and a strong work ethic.
Possess strong knowledge of Region 3 roadways.
Ability to coordinate real-time activities and priorities with minimal supervision.
Ability to take calls, dispatch (via radio or telephone) and communicate in a clear, calm, and detailed manner.
Capacity to clearly communicate written and verbal information in English.
Benefits
Traffic Dispatchers are eligible for incremental pay increases upon successful completion of each training level with possibility of a promotion within first year of employment.
Competitive paid-time-off (PTO) accrual.
Incentive compensation for eligible positions.
Tax-deferred 401(k) savings plan.
Salary range for this role is $20-$22 per hour.
Tuition reimbursement for continued education.
Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations
Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
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Security clearance
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Company
Overview
Top 500 Design Firm
Ranked in ENR's Top 500
Ranked in Engineering News-Record's (ENR) Top 500 design firms, showcasing significant industry recognition.
130+ Offices
National Presence
Operates through more than 130 offices across North America, delivering regional and national infrastructure services.
Born from over a century of legacy, GFT emerged through the integration of Gannett Fleming, TranSystems and five acquired firms.
Its rebrand reflects a unified national platform offering architecture, engineering and construction across complex infrastructure markets.
Projects span transportation, water, power generation, and civic building design, showcasing expertise in critical infrastructure sectors.
Its financial strength is underpinned by private equity ownership and consistent recognition in industry rankings.
An unusual fact: it merged two storied firms and five others, creating an AEC powerhouse attuned to community-scale impact.
Culture + Values
Caring: “We care about people, cultures, and opinions and show everyone equal respect.”
Committed: “We are committed to our company, to education and the innovation of new technologies.”
Collaborative: “We work together as a team of individuals with different talents. We actively share knowledge, feedback and ideas… One company, one team.”
Courageous: “We have the courage to develop new, breakthrough innovations and think outside of the box.”
Creative: “We embrace different perspectives, challenge the norm, ask questions, and look for solutions to any challenge.”
Environment + Sustainability
2025 Target
Climate Neutrality
Aimed at achieving climate neutrality in operations through GreenCoding.
50% Reduction
Emissions Target
Plan to reduce Scope 1 and 2 emissions by half from 2020 levels by 2030.
10% Drop
Emissions Fall
Achieved a 10% year-over-year decrease in greenhouse gas emissions in 2023.
Rating B
Climate Performance
Received a CDP Climate Rating of B, exceeding industry benchmarks.
Near-term science-based targets approved by SBTi: reduce Scope 1 + 2 emissions by 50% from 2020 baseline by 2030.
Reduce Scope 3 emissions intensity by 60% per euro of value added by 2030 (vs 2020).
Achieved CDP Climate Rating of B in 2023, exceeding IT & Software Development segment benchmark.
Voluntary audit under European Sustainability Reporting Standards and SBTi‑validated 2030 targets.
Inclusion & Diversity
77 Graduates Expanded
WomenTech Mentoring Programme
The WomenTech Mentoring Programme expanded to 15 countries in 2023, graduate more women into leadership roles through mentorship.
3 Editions in 2022
WomenTech Mentoring
The WomenTech Mentoring Programme ran 3 editions in 2022, supporting 55 mentees in their professional growth.
77 Graduates
WomenTech Mentoring
The WomenTech Mentoring Programme successfully graduated 77 individuals through its menteeship program.
Committed to cultivating a culture where employees feel safe, respected and connected.
Support women through Women@GFT network to share experiences and knowledge.