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Renaissance Place Apartment Multi-site Maintenance Supervisor
Nhe, Inc.
Professional management services for multifamily properties and community associations since 1969
Oversee maintenance staff, repairs, make‑readies, and vendor coordination for two properties.
9d ago
Junior (1-3 years)
Full Time
Greenville, SC
Onsite
Company Size
220 Employees
Service Specialisms
Association Management
Apartment Management
Service Coordination
Consulting & Development
Grant Writing
Quality Assurance
Training and Education
Community Needs Assessments
Sector Specialisms
Buildings
Residential
Commercial
Community Associations
Role
What you would be doing
service requests
preventive maintenance
vendor management
safety audits
maintenance scheduling
employee training
Monitor the completion of Service Requests in order to limit call backs.
Repair hazards or assign completion of these tasks to the Maintenance Technicians. Also secure storage/pool areas, check timers and listen for electrical shorts and malfunctioning motors.
Coordinate, schedule and respond to resident/management requests and Service Request for occupied apartments.
Performs the tasks of subordinate associates as needed
Coordinate, schedule, and perform preventive maintenance on equipment and apartments.
Provide initial safety and safety equipment training for all new employees.
Report apartments that are ready to show to the Community Manager.
Will use hands to finger, handle, or feel and; talk or hear.
Periodically check the work progress of each maintenance employee. Provide immediate assistance and instruction as needed.
Coordinate, schedule and prepare vacant apartments for move-in.
Determine weekly apartment make-ready and Service Request schedules.
Walk all vacant units to determine make-ready needs. Coordinate effort with Community Manager to make schedule and assignments. If major appliances or carpets need replacing, discuss with Community Manager before taking action.
Prepare, train and encourage all levels of maintenance staff for the opportunity to be promoted.
Assist with hazardous weather problems, fires, floods, freezes, etc.
On a regular basis must use independent judgment (following prescribed procedures) to determine actions to be taken, priorities, emergencies, etc.
Complete weekly/daily maintenance employee schedules and assignments in tandem with Community Manager.
Identify and correct hazardous community conditions.
Use Service Request and schedules to establish priorities. Determine with Community Manager, requests or emergencies that should be top priority.
Provide input to Community Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc.
Attends and participates in industry and NHE’s training programs as required.
Monitor the number of times a specific repair must be repeated. Determine course of action.
Ensure all trash from apartments are cleaned out before, during and after make-ready activity.
Provide one-on-one training to employees that may need to polish current skills or wish to learn new skills.
Communicate assignments and tasks to employees. Make sure they have all the instructions necessary to complete assignment properly.
Work with the office team and Community Manager (i.e., walking apartments, move-in/move-out reports, etc.).
Periodically complete written property safety audits.
Order supplies while managing maintenance budget.
Coordinate warranty work orders with Vendors.
responsible for vendor management, contract monitoring and quality control
Under direction of the Community Manager, supervises, schedules and performs maintenance activities for apartment community along with maintenance staff.
Ensure all repairs/replacements necessary for apartment to be occupied are completed.
May be requested to assist in other communities, if needed
Coordinate and schedule appropriate safety and skills training for maintenance employees.
Work with Community Manager and use input from maintenance staff to determine supplies and equipment needs.
Assist Community Manager in recruiting and interviewing potential staff members.
Tour property daily to look for needed maintenance and liability hazards and report to Community Manager.
Assign Service Requests equally to Maintenance Technician(s).
Provide input to Community Manager in determining needs for next fiscal year budget.
Assess training needs of maintenance employees and along with Community Manager and Director of Maintenance, provide input for training programs.
Responsible for overall organization and cleanliness of work areas and maintenance shops.
Will be regularly called upon to work overtime and service calls after-hours schedules. Refer to your Community Manager for community specific service call/after-hours guidelines.
What you bring
hvac
plumbing
freon recovery
camt
journeyman
5 years
Will be exposed to constant activity that requires intermittent standing, walking, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment) up to and in excess of 50 pounds or more, climbing ladders/stairs, and walking on rooftops.
Welding torches (A/C)
Certifications in boilers, plumbing, HVAC (basic and advanced), journeyman license, use of fire extinguisher and first aid preferred.
Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.).
Spray paint rig
Freon Recovery Certification Type I and II, or Universal.
Construction experience preferred.
Must be able to complete tasks wearing appropriate safety equipment (i.e., back belts, goggles, masks, gloves, etc.).
Steam clean/shampoo machine
Must have normal range of hearing, close, distance and color vision, color discrimination, peripheral vision, and depth perception and ability to adjust focus for proper operation and repair of machines, wiring, and equipment.
Ability to handle multiple tasks and prioritize duties and responsibilities.
Will interact regularly with residents, vendors, contractors, supervisors, employees and coworkers and therefore, must have excellent interpersonal skills
Must have certifications/permits required by city or state to perform job responsibilities (i.e., pool operations, maintenance, electrical, plumbing, HVAC, etc.).
Must be able to deal with moderate to high levels of stress due to meeting deadlines, reprioritizing activities and supervising employees.
Painting experience
Previous supervisory experience is required.
Position requires a minimum of 5 years general maintenance experience and/or at least 1-year multi-family, industrial or institutional Service Request experience.
Ampro meter
Must have a valid driver’s license or means of immediate transportation to provide service calls
Will also have light to moderate exposure to injuries (i.e., chemicals, electrical, machinery, tools, lifting, etc.)
Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, griping and elbow motion).
High School Diploma or equivalent required; some college or trade school preferred.
Must be able to perform all facets of apartment make-ready.
Must have the ability to work with little direction maintaining confidentiality and professionalism.
Propane torch (Plumbing)
Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community (gates, phone jacks, irrigation systems, etc.).
Certified Apartment Service Technician (CAMT) preferred.
Must get approval from Community Manager prior to placing orders for major expenditures and unbudgeted items.
Must have training in compressor diagnosis, appliance repair, etc.
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