Service Product Manager

Description

The Product Manager, Service and Upgrades will lead the development of cross‑platform parts and kits for the Waukesha service product line. Responsibilities include launching differentiated service products for the existing Waukesha gas engine install base and coordinating commercial releases with sales, distributors, and end users. The role also supports service scope strategy, lifecycle program updates, and pricing activation across platforms.

• Develop and launch new parts and upgrade kits for Waukesha service platforms.
• Coordinate commercial launches with sales managers, distributors, and end users.
• Define service scope strategies for parts and upgrade kits.
• Update the cross‑platform lifecycle program and digital parts catalog.
• Collaborate with end users and channel partners on lifecycle and catalog changes.
• Ensure service readiness for new product introductions with unit product teams.
• Support pricing and activation of service parts across Waukesha platforms.
• Analyze install‑base parts market share and channel partner performance.

Requirements

Candidates should hold a bachelor’s degree (or equivalent) and have at least four years of relevant experience, including three years in a customer‑facing service role. The position requires up to 25 % travel within North America, strong analytical abilities, and proficiency in MS Office, Outlook, and Excel. Experience with indirect channel or distribution networks is preferred; visa sponsorship is not available.

• Hold a Bachelor’s degree (or equivalent) with at least 4 years relevant experience.
• Minimum of 3 years in a customer‑facing service role.
• Ability to travel up to 25 % across North America.
• Proficient in MS Office, Outlook, and Excel.
• Experience with indirect channel or distribution networks.
• Strong analytical skills.

Benefits

• Visa sponsorship not available.

Training + Development

Interview process

Visa Sponsorship

Security clearance