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Aftermarket Solutions Specialist - Rebuilds
Westrac Cat
Drive growth of parts & services revenue through rebuild strategies and collaboration.
2d ago
Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Guildford, Western Australia, Australia
Field
Company Size
4,500 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Technical Services
Turnkey
Design
Sector Specialisms
Construction
Mining
Agriculture
Role
What you would be doing
market analysis
solution delivery
rebuild strategy
customer training
merchandising
cross‑functional
- Conduct market analysis to identify trends, customer needs, and competitive opportunities.
- Collaborate with cross-functional teams to deliver tailored solutions, continuous improvement initiatives to deliver lowest ownership costs.
- Lead the development and execution of rebuild strategies to deliver parts & services growth and customer satisfaction.
- Develop and deliver training programs for customer-facing teams on new products and solutions.
- Partner with Caterpillar and internal teams to implement merchandising programs and capture growth opportunities.
What you bring
3 years
oem
analytical
stakeholder management
communication
business acumen
- Minimum 3 years’ experience in OEM or related industries, with a background in project delivery, account management, or technical sales.
- Analytical mindset with strong attention to details and a focus on continuous improvement
- Proven stakeholder engagement and relationship management skills across all levels
- Excellent communication skills, including writing, presenting, and engaging with customers at various organisational levels
- High level of attention to detail and the ability to apply critical thinking, analysis and identify continuous improvement opportunities
- Strong business acumen with deep product and industry knowledge, particularly in mining and construction, including Caterpillar products
- Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
- Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.
- Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
- Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
$2.45B Revenue
FY2018 Financial Performance
Generated over A$2.45 billion in revenue across operations spanning WA, NSW, and ACT.
100th Wheel Loader
Delivered in Sept 2023
Achieved the milestone of delivering the 100th Cat Next‑Gen medium wheel loader, demonstrating significant productivity improvements for clients.
20% Productivity
Gain for Clients
Cat Next‑Gen medium wheel loaders provide clients with productivity gains exceeding 20%, supported by advanced technology solutions.
46,000 Hours
Logged on Cat Machines
Some Cat machines in WA have logged 46,000 hours, showcasing WesTrac's commitment to durability and long‑haul support.
- Grew from a single WA dealership into a multi‑state Cat heavy equipment powerhouse.
- Operates 31 branches across WA, NSW, and ACT as a flagship of Seven Group Holdings.
- Serves major mining clients like BHP and Rio Tinto, supplying and maintaining heavy equipment.
- Launched a Technology Experience Centre in NSW featuring remote‑operator stations and Cat’s MineStar systems.
- Provides whole‑of‑life support including parts, servicing, operator training, and FitFleet monitoring.
- Engages in projects ranging from mine sites to infrastructure development, leveraging expertise in heavy‑haul and fleet solutions.
- Safety First: Ensuring the safety and wellbeing of our people is our highest priority.
- Customer Commitment: We work in partnership with our customers, understanding their needs and delivering innovative solutions.
- Integrity: We do what we say we will do, delivering on our promises with the highest standards of professionalism.
- Excellence: We strive for excellence in everything we do, continuously improving and striving for better outcomes.
- Collaboration: We value teamwork and encourage open, transparent communication across all levels of the business.
- Accountability: We take responsibility for our actions, holding ourselves accountable for the results we achieve.
2050 Target
Net Zero Emissions
Aims to achieve zero greenhouse gas emissions by 2050.
- Focuses on energy efficiency, waste reduction, and use of renewable resources.
- Implements programs to reduce fuel consumption and increase sustainable products/technologies.
- Supports customers with latest environmentally friendly technologies and solutions, such as electric and hybrid machinery.
- Focused on creating an inclusive and diverse workforce where everyone has an opportunity to succeed.
- Has set clear targets to increase the representation of women in leadership roles.
- Promotes a culture of respect, aiming to provide equal opportunities for all employees regardless of background.
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