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Sr. Business Program Manager
Exelon
Largest U.S. regulated utility delivering electricity and natural gas via six transmission and distribution networks.
Manage key projects/programs from planning through implementation, ensuring performance.
10d ago
$86,400 - $118,800
Expert & Leadership (13+ years)
Full Time
Villa Park, IL
Office Full-Time
Company Size
20,014 Employees
Service Specialisms
Information Technology
Engineering
Administration
Accounting & Finance
Security
Program/Project Management
Customer Service
Clerical
Sector Specialisms
Electric Power Generation
Electric Power Distribution
Gas Transmission
Gas Maintenance
Gas Distribution
Infrastructure
Fleet Management
Freight and Logistics
Role
What you would be doing
project management
process improvement
change management
performance measurement
stakeholder coordination
reporting
Drives the development of key projects/programs/initiatives to ensure complete and successful implementation. Develops and tracks key milestones. Cost of failure would have a significant impact on Exelon reliability and financial goals.
Support the establishment of business plans and objectives across multiple areas / departments. Coordinate with stakeholders on the development of business cases and prioritization of deliverables.
Participate in process improvement task forces. Provide benchmarking analysis. Prepare status reports to leadership.
Lead development, implementation, and evaluation of projects, programs, and/or business initiatives. Provide requirements analysis, performance measurement, and quality assurance. Manage scope, schedule, and budget for organizational projects and programs.
This position is also key to maintaining the company's image and good standing with customers, regulators, and shareholders in regards to developing, coordinating, and implementing projects/programs/initiatives that have a direct link to either customer experience, reliability, or the bottom line results of the organization.
Lead change management activities for projects, programs, and initiatives. Develop and implement training of employees and external personnel for new processes and procedures. Develop and implement effective business readiness procedures.
Will regularly serve as lead for cross-functional and cross company teams responsible for the integration of best practices through the organization. Supports the establishment of business plans and objectives for multiple areas / departments. Develops performance indicators and tracking mechanisms to monitor results.
Coordinate and report on process/project/initiative assignments. Develop performance indicators and tracking mechanisms to monitor and report results. Prepare, review, and analyze reports, controls, and other financial & operational information for specific projects and initiatives.
Coordinate work plans to implement corrective actions that are identified as a result of performance assessment.
Understand business processes and provide guidance for end users. Provide day-to-day client support and conduct diagnostics as necessary to ensure optimal performance. Assist and advise other personnel with responses to internal and external inquiries.
What you bring
pmp
capm
six sigma
mba
microsoft project
analytical
Comprehensive knowledge of the practices, procedures and principles of project management. Ability to analyze complex business processes and systems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.
Bachelor's degree in a business or S.T.E.M. field with 4-7 years of related business experience OR in lieu of bachelor's degree, 6-9 years of related business experience.
Demonstrated strong analytical skills for project evaluation including analysis of complex projects with economic, financial, risk and decision analysis. Proficient in business case development and ability to effectively present business cases to business unit leadership.
Comprehensive understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs).
MBA or Master's degree in a business or S.T.E.M. field
Demonstrated ability to build consensus, establish trust, meet critical deadlines, communicate effectively, and accept accountability of multiple tasks.
Certified Associate in Project Mgmt (CAPM) OR Project Management Professional (PMP) OR Six Sigma Black Belt
Demonstrated business acumen and ability to create value with strong problem solving, analytical/financial, negotiation, and conflict management skills and a willingness to accept increased responsibilities.
Demonstrated ability to develop and implement process enhancements and efficiencies including new technology
This is an individual contributor position that works independently with only general direction, relying on knowledge skills and judgment acquired through education and relevant experience to plan and accomplish assigned tasks and goals. The position regularly mentors less experienced colleagues.
Advanced proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g., project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs.
This position requires interfacing across Exelon Corporation with various levels of personnel in Customer Operations, IT, Regional Operations, Distribution Operations, Transmission Operations, Corporate Security, Communications, Regulatory, and Legal. The ability to build relationships across the organization is critical.
Customer driven with demonstrated excellent written and oral communication skills and ability to interact with people of all levels.
Benefits
Medical, dental and vision insurance
Employee Assistance Program and resources for mental and emotional support
401(k) match and annual company contribution
Annual Bonus for eligible positions: 15%
Referral bonus program
Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
Life and disability insurance
Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $86,400.00/Yr. – $118,800.00/Yr.
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