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Restaurant Host & Cashier
Mainsail Lodging & Development
Greet, seat guests and handle cash/transactions for Oxbow Bar & Grill.
10d ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Fort Myers, FL
Onsite
Company Size
200 Employees
Service Specialisms
Hospitality Management
Property Development
Project Management
Consulting
Real Estate Development
Sector Specialisms
Hotel
Corporate Furnished Housing
Resort Property
Commercial
Residential
Property Management
Development
Concept Development
Role
What you would be doing
cash handling
reservation system
guest greeting
table seating
uniform compliance
team coordination
- Handles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, room charges and gift cards.
- Check greeter station assigned for cleanliness of area
- Assist managers with daily duties such as scheduling of stations
- Monitors guests’ needs and the workflow of the restaurant and seats guests accordingly
- Maintain and manage Oxbow Bar & Grill reservations in restaurant’s reservation system
- Maintain the highest degree of confidentiality
- Follow all procedures addressed in the training manual
- Communicate with servers when seating tables alerting them that they have a table sat
- Attend monthly department meetings and daily stand ups
- Use a rotation method to ensure seating is fair
- Report to work on time and in proper uniform/approved attire
- Check all tables to ensure they are set up properly and ready to be seated with guests
- Assist servers when necessary and clears, sanitizes, and sets tables as needed
- Work as a team with all Oxbow Bar & Grill team members
- Ensure the front of the restaurant is clean, orderly and all objects are dust free
- Work on multiple tasks, making appropriate progress towards deadlines
- Manage differing personalities within the office, the hotel and the community
- Responsible for greeting guests in a friendly and genuine manner, escorting guests to tables, and following all proper steps of service
What you bring
oracle micros
tablets
high school
hospitality
customer service
cash handling
- Ability to lift 20 lbs. or more
- Ability to communicate to managers the flow of dining room
- Ability to create a service experience for the guest that represents the Oxbow Bar & Grill brand
- Ability to converse with guests in a friendly, hospitable and informative manner
- Previous hospitality experience preferred, at least one-year host position preferred
- Have knowledge of the Luminary Hotel and Caloosa Sound
- Ability to use technology e.g. tablets, iPads
- Ability to proficiently use POS (point of sale) system Oracle MICROS POS
- Excellent customer service skills
- Ability to sit or stand for extended periods of time
- Corrected vision to normal range
- Excellent communication skills, both verbal and written
- Ability to communicate clearly
- Ability to assist with menu revisions when needed
- Make sound judgments quickly
- Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary
- High School diploma or higher
- Ability to work effectively in stressful, high pressure situations
- Previous cashier/cash handling experience preferred
- Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees
- All above-listed benefits except for Medical Insurance and Holiday Pay
- Full-time Associate Benefits
- Part-time Associate Benefits
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Founded with a vision to provide innovative hospitality solutions, Mainsail Lodging & Development focuses on transforming properties into exceptional destinations.
- With a diverse portfolio spanning hotels, resorts, and residential projects, Mainsail develops, owns, and operates high-end properties that cater to both leisure and business travelers.
- The company’s expertise lies in blending local character with modern luxury, offering a unique experience at each location.
- Mainsail is known for its commitment to quality, delivering well-curated developments that contribute to vibrant local communities.
- From conceptual design to day-to-day operations, Mainsail is involved at every stage, ensuring each property achieves its full potential in both service and profitability.
- In addition to traditional hotel and resort projects, Mainsail also specializes in mixed-use developments, creating environments that serve both residents and visitors.
- Standout projects include waterfront resorts and urban boutique hotels, with a strong emphasis on enhancing guest experiences while maintaining operational efficiency.
- Mainsail’s hands-on approach and deep industry knowledge make them a leader in transforming spaces into iconic destinations.
- We are committed to providing exceptional service and creating memorable experiences for our guests.
- We believe in teamwork, trust, and collaboration.
- We are dedicated to integrity and operate with transparency in all our business dealings.
- We prioritize sustainability and environmental responsibility in every aspect of our operations.
- We embrace innovation and are always looking for ways to improve and grow.
Net-zero by 2050
Carbon Neutrality Goal
Committed to achieving carbon neutrality through comprehensive sustainability initiatives.
- Focus on energy efficiency and water conservation across properties.
- Implemented eco-friendly practices using sustainable materials and renewable energy sources.
- Adopted green building standards for new developments and renovations.
- Invested in energy-saving technology and waste diversion programs.
- Creating an inclusive and diverse workplace.
- Fostering a culture of respect and equal opportunity for all employees.
- Setting specific goals for increasing gender diversity in leadership roles, aiming for greater representation of women in senior positions.
- Tracking diversity metrics regularly to ensure accountability and progress.
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