Senior Training Specialist
Advanced Drainage Systems, Inc.
Design, deliver, and improve training programs for Order Management associates.
25 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Hilliard, OH
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Stormwater Management
Pipe Systems
Construction Services
Engineering
Technical Services
Consulting
Design
Turnkey Solutions
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
lms administration
instructional design
content review
training workshops
change management
onboarding programs
- Work with instructional design platforms such as Camtasia, Articulate, or Rise 360.
- Serve as an LMS administrator to manage and optimize training content within Aspire (LMS), while managing annual content reviews for accuracy, relevance, and accessibility.
- Serve as the training liaison to OM’s subject matter experts (SMEs) for system knowledge and procedures while supporting cross-functional initiatives and process improvements.
- Conduct training sessions and workshops, both virtually and in-person, with a focus on strategic skill development.
- Support department transformation initiatives, including change management and skill building efforts.
- Promote a culture of continuous learning and professional development across the Order Management team.
- Conduct post training evaluations and report findings to leadership to measure continuous improvement of the training program.
- Mentor and support Training Specialists, providing guidance on facilitation techniques, curriculum design, and LMS administration.
- Actively contribute to the creation of new training materials and the enhancement of existing content. This includes refining instructional resources, creating and maintaining standard operating procedures (SOPs), and improving digital learning assets to ensure alignment with current business practices and learner needs.
- Oversee the execution of onboarding and upskilling programs for new and tenured OM associates for a timely and relevant learner experience.
What you bring
addie
lms
teams
zoom
instructional design
program mgmt
- Familiarity with performance metrics and quality assurance in a service-oriented department.
- Experience mentoring or leading others, preferably in a training environment.
- Excellent communication, interpersonal, and coaching skills.
- Proven project history using the ADDIE process.
- Proficiency in LMS administration and content management.
- Ability to work independently in a fast-paced environment.
- 3–5 years of experience in training or instructional design within a customer service or order management environment.
- Analytical thinker with the ability to simplify and explain complex processes.
- 3+ years of program management experience with scheduling, promoting, conducting, and evaluating course content and delivery for optimal results.
- Strong instructional design capabilities, including creation of job aids, SOPs, and multimedia content.
- Extensive experience using engaging training techniques for maximum classroom participation.
- Ability to troubleshoot and support remote connectivity issues.
- 5+ years of advanced facilitation skills leading virtual and in-person training sessions.
- Strong technical skills in virtual training platforms such as TEAMS or Zoom.
- 100% paid by ADS.
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Interview process
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Company
Overview
Founded in 1966
Year Established
The company began its journey in 1966, laying the foundation for its innovative approach to stormwater management.
- revolutionized stormwater management with advanced plastic piping systems.
- specializes in providing innovative drainage solutions for residential, commercial, and industrial sectors.
- offers a range of products for stormwater management, including pipes, fittings, and filtration systems.
- commits to creating eco-friendly solutions that reduce environmental impact.
- products widely used in infrastructure projects like roads, highways, and subdivisions.
- has a significant presence across North America with multiple manufacturing facilities and distribution centers.
- a leader in developing cutting-edge pipe manufacturing technology for long-lasting, reliable systems.
- dedicated to advancing solutions for water filtration and quality control.
- recognized for innovative approaches that shape the future of water management.
- Innovative
- Engaging
- Collaborative
- Accountable
- Trusted
- Open
- Ready
540M Recycled Pounds
Annual recycled material purchase
Purchased 540 million pounds of recycled material in both Fiscal 2023 and Fiscal 2024, solidifying its position as one of North America’s largest plastic recyclers.
1B Recycled Goal
Annual target by 2032
Aims to purchase one billion pounds of recycled plastic annually by Fiscal 2032, showcasing a commitment to scaling recycling efforts.
50% Emission Reduction
Scope 1 & 2 GHG
Submitted Science Based Targets Initiative (SBTi) targets for a 50% reduction in Scope 1 and 2 greenhouse gas emissions, alongside a 30% reduction in Scope 3 emissions from a Fiscal 2022 baseline.
770M GHG Avoided
Through recycling efforts
Avoided approximately 770 million pounds of greenhouse gas emissions from Fiscal 2019 to Fiscal 2021, highlighting the environmental impact of their recycling initiatives.
- Submitted Science Based Targets Initiative (SBTi) targets for approval
- Implementing supplier code of conduct and biodiversity policy
- Building Engineering & Technology Center to LEED Silver standards
39% increase
Diversity in Management
Achieved significant growth in representation at the management level, reflecting a strong commitment to diversity and inclusion.
- Established internal Culture Exchange Council
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